Speaker Profile

Jim Cochrane
Chief Customer and Marketing Officer / U.S. Postal Service

Jim Cochrane reports to the U.S. Postmaster General and is responsible for all the postal service’s domestic and international products marketing, development, and management. He is also responsible for the postal service pricing, global business, sales, and stamp services organizations.

Prior to being named chief customer and marketing officer, Mr. Cochrane served as the CIO and EVP where he was responsible for the integration of technology and innovation in all aspects of U.S.P.S. operations. Throughout his 41-year postal career, Mr. Cochrane has served in a variety of roles including vice president, product information, where he and his team were responsible for innovations in technologies and tracking systems — including the Intelligent Mailbarcode and Intelligent Mail package barcode.