Speaker Profile

Katherine Kelly
Director of Product Marketing / Zendesk

Katherine Kelly is Director of Product Marketing at Zendesk where she leads a team focused on messaging, positioning and GTM activities for core products including Zendesk Support, Help Center, Insights, Mobile apps and shared services. [Recently her team is credited with new enterprise-centric messaging and solutions, a thematic roadmap to better communicate product vision to the enterprise and successfully launching several newsworthy enterprise features including SMS as a channel, Satisfaction Prediction and Pathfinder.] Prior to Zendesk she helped build product marketing at DataSift, a big data platform designed to connect social data to the Enterprise, and was the product marketing manager for social media products at ExactTarget (now part of the Salesforce Marketing Cloud.)