Airline Fees Becoming More TransparentJanuary 4, 2012
By Bill Duggan, Group EVP, ANA
I blogged just yesterday about transparency in pricing and in my post-holiday email clean-up came across a relevant article from The New York Times (December 26, 2011). Kudos to the U.S. Department of Transportation for now mandating airlines to include taxes and fees in advertised prices. Previously, airlines were allowed to use an asterisk to list those fees separately, resulting in a paragraph of fine print disclaimers about charges that could add 20 percent or more to a ticket's price. Transparency in pricing is good for the consumer!
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