Shopper Marketing, Midwest Chapter
Start: Thursday, May 18, 2017 at 9:00am
End: Thursday, May 18, 2017 at 3:00pm
|ANA||Associate Gold||Associate Silver||Associate Individual||Non Member|
|Will Not Attend||ANA $0||Associate Gold N/A||Associate Silver N/A||Associate Individual N/A||Non Member N/A|
|Attend via Webinar||ANA $0||Associate Gold N/A||Associate Silver N/A||Associate Individual N/A||Non Member N/A|
|Attend in-Person||ANA $0||Associate Gold N/A||Associate Silver N/A||Associate Individual N/A||Non Member N/A|
Shopper Marketing Committee Meeting
NETWORKING BREAKFAST (9:00AM – 9:45AM)
INTRODUCTIONS (9:45AM – 10:00AM)
I. Knowing Your Audience - Data Driven Marketing (10:00AM – 10:50AM)
More Info Coming Soon...
David Peterson, Vice President, Target Media Network
COFFEE BREAK (10:50AM – 11:10AM)
II. Comcast’s Regional Store & Retail Strategy (11:10AM – 12:00PM)
Comcast has been going through a retail transformation for the last six years. Previously serving customers in an industrial, utilitarian-style format, Comcast has evolved their business model to become more customer-centric. Advanced technology has allowed them to focus on shopper insights, customer experience and repeat purchase which has proven successful with their new Xfinity stores in retail locations. Comcast will share key learnings from their expanded presence and growth, including, where they build new stores, how they drive traffic, and how they use data to elevate the brand.
Dan Gillan, Vice President, Sales & Marketing, Comcast
LUNCH (12:00PM – 1:15PM)
III. Personalizing Innovation: How MOA Engages with Guests to Deliver Memorable Experiences (1:15PM – 2:00PM)
Mall of America is the nation’s largest shopping center and a leader in retail innovation. The Enhanced Service Portal (ESP) was developed as a communication command center at the Mall to streamline messaging with more than 40 million annual guests across multiple areas of the business, including social media, telecom, security, PR and marketing.
Guests can interact with Mall of America staff in real time through a variety of channels in ESP to track conversations, answer questions and keep an eye on trends to better serve and communicate with guests.
Jill Renslow, SVP of Business Development | Marketing, Mall of America
ROUNDTABLE DISCUSSION (2:00PM – 2:30PM)
Webinar information, if available, will be provided to registrants only.