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    Telephone Directory

    Date & Time

    Starts:  Monday, April 27, 2009 at 2:00pm
    Ends:  Monday, April 27, 2009 at 5:00pm

    Location

    YPA Conference
    Sheridan San Diego Hotel & Marina (Meeting Rm TBA)
    1380 Harbor Island Drive
    San Diego, CA 92101

    Meeting Notes

    The remaining 2009 meeting for the ANA Telephone Directory Committee is:
    • September 10 @ Allstate in Northbrook, IL

    MEETING NOTES

    I. YELLOW PAGES INDUSTRY UPDATE
    ANA Telephone Directory Committee chairperson Janice Lucente of Allstate provided an industry update covering:
    • Performance by publisher
    • References: Print versus IYP
    • Companion directories
    • Directory extensions
    • Market share
    • Revenue: Print versus IYP
    • Stock performance
    • Industry leadership changes
    • New technology
    • Key publisher strategies
    • 2009 lookout from Kelsey Group
    Speaker: Janice Lucente, Marketing Manager - Allstate Insurance Company and chairperson, ANA Telephone Directory Committee

    View Snapshot
    View Presentation

    II. ENHANCED METERED AD TESTING - PAYS DATABASE UPDATE
    ADM compiles the PAYS database to demonstrate the effectiveness of yellow pages advertising. PAYS stands for Proof that Advertising in Yellow Pages Sells. There have been ongoing discussions over the past year on enhancing industry databases for metered ad testing (from both YPA and ADM) to better serve advertisers, especially in view of the discontinuation of syndicated research. In this session, national advertisers shared their feedback with ADM on an enhanced PAYS database.
    Speaker: Natalie Wuchenich, Research Manager - Association of Directory Marketers 

    View Snapshot
    View Presentation

    III. OTHER DISCUSSION
    ANA shared results from two separate research initiatives that should be of interest to members of the Telephone Directory Committee:

    1. ANA Recession Survey - 2nd Edition: In late January/early February ANA polled its members to determine how marketing and advertising budgets were being impacted by the tough economic conditions. The survey was a follow-up to one conducted six months earlier to monitor trends and gauge the impact of the deepening recession on marketing budgets and practices. View Survey
    2. Integrating Traditional & Digital Media: ANA and 4A's partnered on a project to better understand how marketers and agencies are integrating traditional and digital media. While results are not specific to yellow pages, they nonetheless may have relevance for this committee as yellow pages advertisers face their own issues integrating print yellow pages with internet yellow pages. View White Paper

    Finally, the attachment has information about the merger between ADM and YPA.

    View Attachment

    Marketers in Attendance (12)
    Janice Lucente, Allstate (Committee chair)
    Roy Beatty, ServiceMaster
    Chris Borrink, Sirva
    Jeanne Kashner, State Farm
    Joyce Larger, Nationwide Insurance
    Elnora Palms, U-Haul
    Chad Pinne, ServiceMaster
    Shannon Rodman, ServiceMaster
    Sarah Stalnecker, Luxottica Retail
    Patrick Vihtelic, Progressive Insurance
    John Vitagliano, Meineke
    Megan Wall, Enterprise Rent-a-Car

    Guest Speaker
    Natalie Wuchenich, Association of Directory Marketers  (nwuchenich@admworks.org / 412 269-0925)

    ANA Staff
    Bill Duggan (bduggan@ana.net / 212 455-8010)