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    Telephone Directory Committee Meeting

    Date & Time

    Starts:  Tuesday, August 5, 2008 at 9:30am
    Ends:  Tuesday, August 5, 2008 at 2:30pm

    Location

    True Value
    Chicago, IL

    Meeting Notes

    MEETING NOTES

    I.     WALL STREET'S VIEW OF YELLOW PAGES
    A Wall Street analyst provided an in-depth perspective of the yellow pages industry covering:
    •    Wall Street's worries about the directory industry
    •    What Wall Street likes about the directory industry
    •   Deutsche Bank view of national yellow pages advertising

    View Snapshot
    View Presentation

    Three Deutsche Bank reports on the yellow pages industry are provided:
    •   Trend Analysis: Mostly better print yellow pages trends in May (July 4, 2008)
    •   Equity of IAR and RHD is in the hole (June 30, 2008)
    •   Global Yellow Pages: Battered by broadband (April 24, 2008)

    II.     CIRCULATION AUDITING - PERSPECTIVE FROM AN INDUSTY SUPPLIER
    Circulation auditing is a key accountability metric endorsed by the ANA Telephone Directory Committee. Verified Audit Circulation is a leading provider of services for confirmation of delivery of advertising in print media, direct to home marketing, electronic and other forms of alternative media. Their web site (http://www.verifiedaudit.com/) lists numerous yellow pages publishers as clients. Verified Audit helped provide a review of best practices and a better understanding of the differences between distribution verification and circulation auditing.
    Speakers:
    Alan Levy, Vice President, Marketing & Sales - Verified Audit Circulation
    Tim Prouty, Chief Executive Officer - Verified Audit Circulation
    (via teleconference) 
     
    View Snapshot
    View Presentation

    III.     YPA UPDATE ON SYNDICATED AUDIENCE MEASUREMENT RESEARCH
    When we last met on April 7, YPA suggested that there might be a way to aggregate metered ad testing (i.e., call tracking studies) for all industry parties into a single data base and make this a syndicated research tool. YPA is "sitting on a database of 100,000 tests." The concept proposed looking at existing industry tests from local and national studies in order to establish a directory share rating and various heading level metrics. Since that meeting, YPA has been researching the concept and they provided an update in this session.
    Speaker: Neg Norton, President - YPA (via teleconference)

    View Snapshot
    View YPA Letter to AAAA

    IV.     YELLOW PAGES ADVERTISING AGENCY COMPENSATION SURVEY
    ANA's first Yellow Pages advertising agency compensation survey has been completed. The objective of this survey was to provide a current snapshot of compensation practices related to CMRs and to provide advertisers with benchmarks against which they can measure and compare their company's compensation agreements. 

    View Snapshot
    View Survey Results

    Marketers in Attendance (9)
    Janice Lucente, Allstate (Committee Chair)
    Roy Beatty, ServiceMaster
    Taylor Johnson, Car-X Associates Corp.
    Jill Moy, True Value Company
    Shannon Rodman, ServiceMaster
    Dave Sedgwick, American Family Insurance
    Sarah Stalnecker, Luxottica
    Danielle Steadman, U.S. Cellular Corporation
    Amanda Tillman, American Family Insurance

    Marketers via teleconference (5)
    Mark Kaline, formerly with Ford
    Jeanne Kashner, State Farm
    Ian McKeen, Service Experts
    Gloria Miranda, CSAA
    Elnora Palms, U-Haul International

    Speakers (all via teleconference)
    Matt Chesler, CFA, Media Equity Research - Deutsche Bank Securities
    (matthew.chesler@db.com / 212 250-6170)
    Alan Levy, VP Marketing & Sales - Verified Audit Circulation (alevy@verifiedaudit.com / 415 461-6006 x 213 / cell: 415 608-5228)
    Tim Prouty, Chief Executive Officer - Verified Audit Circulation
    (tprouty@verifiedaudit.com)
    Neg Norton, President - YPA (neg.norton@ypassociation.org / 908 286-2385)

    ANA Staff
    Bill Duggan - via teleconference (bduggan@ana.net / 212 455-8010)