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    Telephone Directory Committee Meeting

    Date & Time

    Starts:  Monday, October 27, 2008 at 12:00pm
    Ends:  Monday, October 27, 2008 at 3:00pm

    Location

    Association of Directory Marketing
    Annual Conference
    San Antonio, TX

    Meeting Notes

    I.  YELLOW PAGES RESEARCH UPDATE
    A. YPA is switching suppliers for its directory usage research from Knowledge Networks/SRI (after a 25-year relationship) to Burke. And YPA is switching suppliers for its media impact study from TNS to Lynx. YPA discussed the rationale behind these research supplier changes.
    B. The ADM PAYS database compiles data to demonstrate the effectiveness of yellow pages advertising. PAYS stands for Proof that Advertising in Yellow Pages Sells. YPA's metered ad database is currently managed by Dennis Fromholzer of CRM Associates and consists of approximately 100,000 local and national call tracking studies from AT&T, Idearc, R.H. Donnelley, Local Insight Media and Yellow Pages Group. We discussed the current status of both databases.
    C. Earlier this year YPA suggested that there might be a way to aggregate metered ad testing (i.e., call tracking studies) for all industry parties into a single data base and make this a syndicated research tool. The concept proposes looking at existing industry tests from local and national studies in order to establish a directory share rating and various heading level metrics. Since then, YPA has been researching this. In this meeting publishers, advertisers, and CMRs came together to discuss next steps.

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    View Presentation

    II.  NATIONAL ADVERTISER PANEL
    This was a session on 10/28 at the ADM (Association of Directory Marketers) Conference and was described in their conference materials as follows: National advertisers have an ever-increasing number of options in today's media marketplace. Join us for an engaging panel discussion and answers to questions such as: How do print and Internet yellow pages stack up? How do yellow pages and local search fit in an advertiser's media mix?  Steve Pollyea, retired VP, Marketing, Roto-Rooter Services was moderator.  Panelists represented these companies: (the world's largest vehicle glass repair and replacement company), Brinks Home Security, DS Waters, Ferrellgas, and Midas International.

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    Marketers in Attendance
    (5)
    Sally Bayer, Roto-Rooter
    Beth Duran, SIRVA
    Jeanne Kashner, State Farm
    Joyce Larger, Nationwide
    Elnora Palms, U-Haul International

    Marketers via teleconference (1)
    Janice Lucente, Allstate (ANA Committee Chair)

    ANA Staff
    Bill Duggan (bduggan@ana.net / 212 455-8010)

    AAAA Committee
    Peter Elmore, Telmark
    Kathleen DeCaire-Aden, SMG Directory Marketing
    Dale Granda, Connect FKM
    Bob Lamb, Wahlstrom Group
    Blanche McGuire, Ketchum Directory Advertising (AAAA Committee Chair)
    Jeff Vidakovich, MPG
    Claire Franks, AAAA

    ADM Board of Directors
    Larry Angove                            Association of Directory Publishers
    George Bednarz*                    R.H. Donnelley
    Peter Broadbent*                    Wahlstrom Group
    Chris Cummings (Chair)*     Marquette Group
    Kathleen DeCaire-Aden**     SMG Directory Marketing
    Mark Ferguson                        National Direct Media Service
    Herb Gordon*                          ADM
    Norm Hagarty                          DAC Group
    Ken Ray (for Frank Jules*)    AT&T Advertising & Publishing
    Michele Markham                    Ketchum Directory Advertising
    Neg Norton*                             Yellow Pages Association
    Sharon Sweeney                     Nationwide Media
    Joe Walsh                                Yellowbook
    Nancy Augustine                     ADM
    *Both ADM & YPA Board member. **Both ADM Board and AAAA member.

    YPA Board of Directors
    Scott Klein, Idearc Inc.
    Mike Hudson, Idearc Inc.
    Scott Pomeroy, Local Insight Media
    Bill Champion, Dickinson Wright PLLC

    Guests
    Deb Crawford, Berry Network
    Crystal Farrell, ADM
    Tracy Manning, Berry Network
    Larry Small, YPA
    Natalie Wuchenich, ADM