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Mike Wittenstein

Mike Wittenstein is the founder and managing principal and a consultant, global experience and service designer at Storyminers. Using the market-proven Storymining® Process rooted in story shaping, systems thinking, and customer/employee experience design, he helps leadership teams make big changes to their organizations by designing experiences. While an eVisionary at IBM global services, Mr. Wittenstein started the company’s first experience design practice and helped influence $1.5 billion in results for McDonald’s, Best Buy, Air Canada, and IBM, successfully applying leading-edge customer experience (CX) strategies. He has served over 400 clients, worked in 25 countries, and speaks English, Portuguese, Russian and Spanish. Mr. Wittenstein is a founding member of the Customer Experience Professionals Association and Global CX Panel, a board member at several CX startups, a recipient of the Distinguished Toastmaster award, a member of the Institute for Management Consulting, the Retail Design Institute, and the National and Global Speakers Associations. He is an alumnus of the University of Florida and Thunderbird School of Global Management.

$6,000 Training Credit

ANA Member Companies, as part of their membership are offered one (1) training credit annually. 

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Upcoming Classes

Content Marketing

New York, NY

*NEW WORKSHOP* Digital Leadership for CMOs

Chicago, IL

Elevating Your Creative

New York, NY

Integrated Marketing Communications

New York, NY

*NEW WORKSHOP* Google mLab: Transforming Your Mobile Marketing Customer Experience

Mountain View, CA

How To Optimize Your Agency Partner Relationships

New York, NY

The Art and Science of Brand Building

New York, NY

Mobile Marketing

New York, NY

*NEW WORKSHOP* Capability and Talent Leadership for CMOs

Philadelphia, PA

Winning Email Marketing Strategies

New York, NY

See full schedule