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Mike Wittenstein

Mike Wittenstein is the founder and managing principal and a consultant, global experience and service designer at Storyminers. Using the market-proven Storymining® Process rooted in story shaping, systems thinking, and customer/employee experience design, he helps leadership teams make big changes to their organizations by designing experiences. While an eVisionary at IBM global services, Mr. Wittenstein started the company’s first experience design practice and helped influence $1.5 billion in results for McDonald’s, Best Buy, Air Canada, and IBM, successfully applying leading-edge customer experience (CX) strategies. He has served over 400 clients, worked in 25 countries, and speaks English, Portuguese, Russian and Spanish. Mr. Wittenstein is a founding member of the Customer Experience Professionals Association and Global CX Panel, a board member at several CX startups, a recipient of the Distinguished Toastmaster award, a member of the Institute for Management Consulting, the Retail Design Institute, and the National and Global Speakers Associations. He is an alumnus of the University of Florida and Thunderbird School of Global Management.

$6,000 Training Credit

ANA Member Companies, as part of their membership are offered one (1) training credit annually. 

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Upcoming Classes

The Art and Science of Brand Building

New York, NY

Elevating Your Creative

New York, NY

Marketing Plan in a Day

New York, NY

Marketing To The New Majority

Plano, TX

Big Data: A Hands-on Workshop for Marketers

New York, NY

How To Optimize Your Agency Partner Relationships

New York, NY

Media Strategy

New York, NY

Integrated Marketing Communications

Plano, TX

Effective Writing For Any Platform

Celebration, FL

Marketing Matters

New York, NY

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Webinars

Five Tips for Creating Impactful Live Brand Experiences

Webinar 

Rich Media: What Marketers Need To Know

Webinar 

The Essentials of Programmatic Buying

Webinar 

Protecting Brands in the Event of a Data Breach

Webinar 

Effective Content Marketing: What Marketers Need To Know

Webinar 

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