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Insights Manager

About Us

City Year is an education-focused nonprofit organization that partners with public schools to help keep students in school and on track to graduate. City Year AmeriCorps members commit to a year of full-time service in schools, where they work as tutors, mentors, and role models. Founded in Boston in 1988, City Year works in 25 cities across the United States and has international affiliates in London and Birmingham, England and Johannesburg, South Africa.

City Year has earned Charity Navigator's highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Only 1% of charities have received this distinction for nine consecutive years, placing City Year among the most trustworthy nonprofits in America.

Our Service

Who We Serve: Nearly one million students give up on school each year — and 50 percent of those dropouts come from just over 10 percent of schools. City Year AmeriCorps members serve where the need is greatest. Of the 242 schools we serve, three quarters are among the lowest performing five percent in their state.

How We Work:

Our Model: Whole School Whole Child (WSWC): City Year's school-based model is called Whole School Whole Child. Corps members tutor students identified as at-risk of dropping out, serve as an additional resource for teachers in classrooms, and lead afterschool programs and school-wide initiatives to improve school culture. Each school where we serve has at least one team of 8-12 corps members, instantly increasing the ratio of adults: children in the building.

Our Footprint

Founded in Boston in 1988, City Year has established programs in 24 cities, including Baton Rouge, Chicago, Cleveland, Columbia, SC, Columbus, Denver, Detroit, Jacksonville, Little Rock/North Little Rock, Los Angeles, New Orleans, Miami, Milwaukee, New Hampshire, New York, Orlando, Greater Philadelphia, Rhode Island, Sacramento, San Antonio, San José/Silicon Valley, Seattle/King County, Tulsa, and Washington, D.C., and international affiliates in Johannesburg, South Africa and London, England. City Year is a proud member of AmeriCorps.


Boston, MA

Job Description

The Insights Manager plays a pivotal role in helping City Year achieve its high priority goals by helping to define and answer key questions that City Year must understand in order to succeed. This individual drives and executes the Marketing Team's Insights Agenda for City Year. This individual structures and manages qualitative and quantitative primary research; identifies and leverages relevant internal and external third-party data sources; and most importantly, derives meaningful, actionable insight from the research that fundamentally empowers teams across the organization to make smart, fact-based decisions, effectively communicate to external audiences, and execute more effective programs. This role reports into the marketing department but works closely with a broad range of constituents across all departments and levels of the organization.


To Apply

Click here to apply. Qualified applicants should apply and submit a resume, cover letter, and references. Applications will be accepted until this position is filled.

$6,000 Training Credit

ANA Member Companies, as part of their membership are offered one (1) training credit annually. 

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Upcoming Classes

Content Marketing

New York, NY

Elevating Your Creative

New York, NY

The Art and Science of Brand Building

New York, NY

Marketing Plan in a Day

New York, NY

Marketing To The New Majority

Plano, TX

Big Data for Marketers

New York, NY

How To Optimize Your Agency Partner Relationships

New York, NY

Media Strategy

New York, NY

Effective Writing For Any Platform

Celebration, FL

Integrated Marketing Communications

Orlando, FL

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Best Practices for Developing Integrated Partnerships


Social Media's Murky Legal Waters


5 Keys To Activating Your Employees As Brand Advocates


Reaching Consumers on the Path To Purchase Thru Neuroscience


Seven Lessons To Becoming a Leading Brand


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