mailto:?subject=Link to ANA content&body=Link%20to%20ANA%20content%0A%0ATitle.....%3A%20Making%20an%20Emotional%20Connection%20with%20the%20Customer%0ALink......%3A%20http%3A%2F%2Fwww.ana.net%2Fmkcdelivery%2Fshow%2Fid%2Fp_kenny_022806%0A%0AThis%20presentation%20reviews%20the%20importance%20of%20connecting%20with%20your%20customer%20on%20an%20emotional%20level%20in%20this%20rapidly%20changing%20business%20environment.%0A%0A%0A------------------------------------------------------%0AClick%20on%20the%20link%20above%20to%20visit%20this%20page.%20%20If%20the%20link%20is%20not%20clickable%20in%20your%20email%20client%2C%20copy%20and%20paste%20it%20into%20a%20web%20browser.%0A