mailto:?subject=Link to ANA content&body=Link%20to%20ANA%20content%0A%0ATitle.....%3A%20How%20Nextel%20Helped%20America%20Get%20Work%20Done%0ALink......%3A%20http%3A%2F%2Fwww.ana.net%2Fmiccontent%2Fshow%2Fid%2Feffie-2010-4293%0A%0AAfter%20the%20Sprint%20merger%2C%20Nextel%27s%20customers%20were%20leaving%20en%20masse%2C%20and%20those%20who%20stayed%20lacked%20confidence%20in%20their%20wireless%20carrier.%20%20Instead%20of%20focusing%20on%20gaining%20new%20customers%2C%20Nextel%20switched%20its%20strategy%20to%20focus%20on%20its%20base.%20Nextel%20began%20to%20reexamine%20how%20customers%20used%20instant%20communication.%0A%0A%0A------------------------------------------------------%0AClick%20on%20the%20link%20above%20to%20visit%20this%20page.%20%20If%20the%20link%20is%20not%20clickable%20in%20your%20email%20client%2C%20copy%20and%20paste%20it%20into%20a%20web%20browser.%0A