mailto:?subject=Link to ANA content&body=Link%20to%20ANA%20content%0A%0ATitle.....%3A%20Best%20Practices%20for%20Customer%20Service%20on%20Social%20Media%0ALink......%3A%20http%3A%2F%2Fwww.ana.net%2Fmiccontent%2Fshow%2Fid%2Fs-soc-jan14-blakesley%0A%0ABen%20Blakesley%2C%20author%20of%20Get%20Social%2C%20provided%20best%20practices%20for%20having%20better%20customer%20service%20interactions%20online.%0A%0A%0A------------------------------------------------------%0AClick%20on%20the%20link%20above%20to%20visit%20this%20page.%20%20If%20the%20link%20is%20not%20clickable%20in%20your%20email%20client%2C%20copy%20and%20paste%20it%20into%20a%20web%20browser.%0A