Your Consumers Are Talking, but Are You Listening?
April 20, 2009
Jim Reitz, VP, new business development, OpinionLab, discussed the importance of listening to consumer comments constantly, so that brands are able to identify problems before news of them becomes viral.
Members Only Content
This content is available to ANA Members only. Please login below or create an account.
You may already be a member. Find out if your company is already an ANA member.