A "Results-Only Work Environment" Transformed: Best Buy's Workplace Culture
Executive Summary
At Best Buy there are no fixed schedules and no mandatory meetings. Their "results-only work environment" (ROWE) frees employees to make their own work-life decisions and seeks to demolish the decades-old stigma that equates physical presence with productivity. ROWE judges performance based on output instead of hours. With ROWE an unwavering focus on results, rather than time or place, has increased productivity (up an average of 35 percent), increased retention, increased engagement, and generated massive ROI. By the end of 2007, all 4,000 corporate Best Buy associates will be ROWE participants. (BusinessWeek recently featured a cover story on ROWE.).
Insights
The "results-only work environment" (ROWE) is a revolutionary ...
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Source
"A "Results-Only Work Environment" Transformed: Best Buy's Workplace Cult." Cali Ressler, Principal, CultureRx; Jody Thompson,