Use this assessment to evaluate your CRM program maturity.
Use this to define, track, and report on your key CRM program metrics and KPIs.
Use this template to document your CRM program objectives, initiatives, measures, and targets.
We created the CRM Readiness Assessment Tool to help you measure your organization's readiness in implementing an enterprise CRM program.
Use this tool to help you design a Request for Proposal (RFP) for a CRM System.
We created the CRM Vendor Evaluation Matrix to help you compare potential CRM solutions.
This guide provides practical advice for adopting a customer-centric business strategy.
Use this step-by-step planning methodology and set of 46 premium tools and templates to create a comprehensive lead generation plan.
A template that summarizes market needs and the opportunity to develop a new product.
A worksheet to define a positioning statement that describes your product and its differentiation.
A worksheet to define your product's pricing strategy and its differentiation.
An analysis tool to define the primary & secondary applications for a new product.
A budget template for product development that compares with previous versions of the product.
A charter template to outline the proposed product development plan and build a business case.
Use to evaluate product development initiatives based on strategic fit, economic impact, and feasibility.
Use this step-by-step planning methodology and set of 17 premium tools and templates to develop a comprehensive product development strategy & plan.
Use this tool to logically survey the value of each feature from the 3 key user perspectives.
A checklist to organize and standardize your product launch process.
Use this to create a Product Launch Plan that successfully gets your product to market.
A charter to document project scope, decision rights, and sponsorship.