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Agile Marketing: How Top Companies Keep Pace in an Always-On World

The new era in marketing requires greater agility than ever to respond to the fast-paced needs of mobile technology-empowered customers.

The Tools You Need to Build Relationships and Drive Revenue

To be successful in today’s era of data-driven marketing, marketers need to interact with customers in real-time and on the customer’s terms.

Walk the Walk: The Need for Brand Experiences

Find out what three steps marketers can take to ensure a quality brand experience for consumers.

Nationwide Insurance: Transforming Boardroom Vision into the Customer Experience

Nationwide Insurance refocused its customer experience efforts with the intent of transforming its brand into an experiential leader.

Omni-Channel Partnership

Peapod, the original e-grocer, shares how its omni-channel approach to shopper marketing allows it to engage and provide value for consumers regardless of the touch point, channel, or shopper situation.

The Postal Service and Spiderman: An Integrated Partnership

USPS and Sony partnered on an integrated campaign leading up to the release of The Amazing Spider-man 2.

Winning the Story Wars: Why Those Who Tell (and Live) the Best Stories Will Rule the Future

Sachs shares three simple tools for breaking through and becoming an icon: be interesting, tell the truth and live the truth.

The Next Social Marketing Revolution

Keller Fay Group shared how the most social brands have focused on driving offline word of mouth.

Why Marketing Works, What is Good Marketing, and Why It Is So Damn Sexy

New research on the human brain suggests that marketing is far more about emotion and passion than it is about logical decisions and hard numbers.

Corporate Reputations Hit Highest Levels Since the Great Recession

While a strong brand holds a company’s promise to customers, a company’s reputation gives it credibility and the license to operate. And for consumers, that reputation plays a strong role in guiding their decisions to buy — or not buy — a company’s products.

Advertising Health

Jill Bollettieri, assistant general counsel at General Mills, and David G. Mallen, partner and co-chair of advertising disputes at Loeb & Loeb LLP., examined the latest issues surrounding the marketing of health and wellness to consumers.

Research Report: 2014 Social Media Engagement Survey Report

The 2014 Social Media Engagement Survey was conducted online during January and February 2014. The purpose of this survey was to understand customer engagement via social media from both the marketers’ and consumers’ perspectives.

Key Findings: 2014 Social Media Engagement Survey

This Key Findings Report includes results from the 2014 Social Media Engagement Survey that was conducted online during January and February, 2014. The purpose of this survey was to understand customer engagement via social media from both the marketers’ and consumers’ perspectives.

Marketing with the Intent to Bond

To create a better experience for consumers, Gap built a new planning model that fostered purchase intent on a deeper level.

Volvo Cars of North America: Making Innovation Happen

Everything that Volvo does is designed around people, and every innovation the company makes is designed to simplify and improve its customers’ lives. Volvo discussed how it continues to innovate and keep up with meeting the needs of customers.

Johnson's Baby: Greeting a Royal Baby

Johnson’s Baby developed one of the most recognized and celebrated U.S. brand responses to the birth of the U.K.’s royal baby in 2013.

Legg Mason's 2013 Global Income Survey Campaign

Legg Mason presented a global integrated campaign case study.

Touchstone Energy's Integrated Marketing Campaign

Touchstone Energy shared key tactics and results from an integrated marketing campaign designed to educate its co-op members.

Taming Your Data Demons

McKinsey & Company shared techniques for integrating insights from the consumer decision journey into marketing initiatives.

Digital Transformations: Why and How Companies are Investing in New Business Models to Lead Digital Customer Experiences

Many businesses are currently entering an era of digital transformation that will allow them to integrate and improve the customer experience.

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