Speaker Profile

Richard Baker
Global Director of User Experience / GE Transportation

Richard W Baker is the Global Head of Design for GE Transportation, a Wabtec company, leading an award-winning team of researchers, designers and strategists that fuse business strategy and design thinking to drive innovation in a 150+ year-old industry. Richard and his team curate user experience, focusing on world-class design, user-driven insights and innovative execution to win customer loyalty. Richard received his Master of Arts in Design Management from the Savannah College of Art and Design and has experience with enterprise, government, non-profit, mobile, and digital-industrial companies.