Newcombe Clark is global director of the recently created Rapid Learning Lab at AIG. Mr. Clark is currently primarily tasked with optimizing the customer experience to drive profitable growth. He came to AIG as a management consultant from The Cambridge Group, a growth strategy consulting division of Nielsen, the audience measurement company. There, Newcombe was tasked with using primary research merged with big consumer data sets to derive insights and innovation for major media and CPG firms. Before Nielsen, he worked for over a decade in private equity and commercial real estate investments. Newcombe holds degrees in mechanical engineering and Japanese, as well as a Master of Business Administration, all from the University of Michigan.