Speaker Profile

Nikki Darden
Managing Director, Head, Global Marketing Integration & DEI Brand Strategy / Citi

Nikki Darden is the managing director of brand engagement and integration at Citi, where she’s responsible for bringing the brand to life; driving diversity, equity, and inclusion throughout the marketing ecosystem; amplifying the company’s ESG and purpose initiatives; and ensuring that the brand experience is consistent across the world.

Previously at Citi, Ms. Darden led the company’s global loyalty program and held leadership roles in customer engagement strategy, customer experience, and segmentation strategy for Citi Cards in the U.S. She also completed an expatriate assignment with Citi Brazil. Before joining Citi, Ms. Darden spent more than a decade at American Express in a variety of roles across the consumer cards and global commercial card divisions.

Ms. Darden is a graduate of North Carolina Agricultural and Technical State University.