Speaker Profile

Dorothy Dowling
Senior Vice President and Chief Marketing Officer / BWH Hotel Group

Dorothy Dowling is an SVP and the CMO for Best Western Hotels & Resorts, where she directs all marketing and sales strategies and oversees the brand’s loyalty program, consumer and field marketing activities, advertising, and public relations.

Previously, Ms. Dowling held executive-level positions with Aramark’s parks, resorts and conventions division, and Cendant (now Wyndham Hotel Group). Her hospitality career began in Canada after earning a joint M.A. in sociology and leisure studies from the University of Waterloo.

Additionally, in 2019, Ms. Dowling was named president of the Global Business Travel Association (GBTA) Allied Leadership Council after previously serving as VP. She is also chair of GBTA WINiT’s Strategic Advisory Board, serves on HSMAI’s Americas Board of Directors, and is an independent trustee on CubeSmart’s Board of Directors.