Speaker Profile

Suzanne Graham
VP, Digital Customer Relationship Management / AARP

Suzanne Graham is the VP of digital CRM at AARP, where she’s responsible for managing the technology and marketing campaigns and providing a consistent and curated experience across communication channels, including email and SMS.

Previously, Ms. Graham spent more than two decades in marketing across the tech sector, including for BroadSoft, AOL, Network Solutions, Qwest Communications, and MCI. In addition to digital CRM, her roles have included brand, product marketing, channel management, business development, online marketing, and website development.