Speaker Profile

Ross Nizlek
Director, CRM Operations & Strategy / Amtrak

Ross Nizlek is the director of CRM operations and strategy for Amtrak, where he oversees strategy and implementation for the email and loyalty marketing programs.

Previously at Amtrak, Mr. Nizlek’s career has spanned roles in CRM, loyalty marketing, and revenue management. Before joining the company, he was employed in the public transportation sector, managing technical systems and customer-facing technology projects.