Speaker Profile

Matt Ryan
Senior Director of Donor Experience Analytics, Research, and Insights / ALSAC — St. Jude Children’s Research Hospital

With over 16 years of experience in non-profit analytics, Matt Ryan has learned more than a small bit about the managing and governing of donor/customer information. He currently serves as the senior director of donor experience analytics, research, and insights overseeing both quantitative and qualitative analytical and research efforts tied to fundraising at ALSAC/St. Jude Children’s Research Hospital.

Mr. Ryan helped found the data governance program at ALSAC where he sits as a council member now. He has developed his statistics and data analysis skills by learning tools and languages such as SQL, Python, Tableau, Power BI, SPSS, Qualtrics, Salesforce, and several other non-profit based CRM systems. He stays constantly involved with data audits and analytical reviews as a result of data privacy laws being passed through legislation.

Prior experience includes marketing data analyst at XO Communications and several roles at Cellular South.

Mr. Ryan graduated Mississippi State University with a degree in business information systems. He serves as co-chair of the ANA Analytics and Data Science Committee.