Catherine Dummitt

Recent content by this author:

  • What’s Next for E-Commerce in 2022? 5 Predictions About Innovation

    Blogs   January 6, 2022  

    In recent years, we’ve seen seismic shifts in the customer experience (CX), with brands aiming to meet consumers’ rising expectations for e-commerce and the post-purchase experience. In 2022, these expectations will continue to evolve. E-commerce brands will also have to deal with growing competition, supply chain issues, as well as product and labor shortages