Tom Hill

Recent content by this author:

  • Getting the Most from Your Inside Sales Team

    Industry Insights   April 11, 2023  

    The inside sales team is not the same as it was a few years ago. The importance of field sales and the opportunity to influence buyers through one point of human contact with the customer has been declining for years, and COVID-19 accelerated that trend. Three trends are driving significant changes in how inside sales teams are configured and deployed and resulting implications.