mailto:?subject=Link to ANA content&body=Link%20to%20ANA%20content%0A%0ATitle.....%3A%20Phelps%2C%20Stan%0ALink......%3A%20http%3A%2F%2Fwww.ana.net%2Finstructors%2Fshow%2Fid%2Fsphelps%0A%0AStan%20Phelps%2C%20CSP%C2%AE%20is%20the%20founder%20of%20StanPhelpsSpeaks.com%2C%20a%20consultancy%20that%20works%20with%20organizations%20to%20win%20the%20hearts%20of%20their%20customers%20and%20employees.%20He%20is%20also%20a%20TEDx%20Speaker%2C%20the%20author%20of%2018%20books%2C%20and%20a%20former%20Forbes%20contributor.%20His%20work%20today%20is%20focused%20on%20the%20value%20of%20customer%20experience%20as%20a%20competitive%20differentiator%20and%20the%20importance%20of%20employee%20engagement%20in%20building%20a%20strong%20corporate%20culture.%0A%0A%0A------------------------------------------------------%0AClick%20on%20the%20link%20above%20to%20visit%20this%20page.%20%20If%20the%20link%20is%20not%20clickable%20in%20your%20email%20client%2C%20copy%20and%20paste%20it%20into%20a%20web%20browser.%0A