Donor Development Specialist

This position reports to the Director - Donor Development, and will be responsible for supporting the Direct Marketing (DM) Fundraising Group to drive unrestricted revenue, as well as a limited amount of restricted revenue. The Specialist works on multiple programs - appeals, renewals, mid-level, annual fund, and acknowledgements.

This position focuses on mail and telemarketing campaigns as well as integration with digital campaigns, and will support the Director with strategic fundraising, technical and reporting projects. The key to success includes developing and delivering projects to enhance and expand the fundraising capacity and to increase efficiencies within DM. Other responsibilities of this position include: helping to maintain data hygiene and integrity, ensuring quality control, campaign reporting and analysis, documenting and streamlining business processes, production management, creative processes, and assisting with the stabilization and future development of the Customer Relationship Management (CRM) and marketing database systems.

This position will be based at our Administrative offices located in Atlanta, GA., and requires up to 5% travel.

Responsibilities Include:
  • Provide support to Director, Donor Development with production management and implementation of solicitation and cultivation efforts as well as quality control of campaign segmentation for mail and telemarketing campaigns.
  • Collaborates with the DM Fundraising Group to help integrate offline and digital campaigns.
  • Helps to maintain data hygiene and integrity of donors in the database, ensure quality control of data file pulls, create data queries, activate marketing efforts and provide campaign reporting and analysis.
  • Collaborates with DM Fundraising staff, DM Database Group and IT on the stabilization and future development of the CRM and marketing database systems.
  • Works with Director, other internal HFHI depts and external vendors on creative processes and securing approvals.
  • Special Projects as assigned to enhance and expand Direct Marketing's fundraising capacity and increase efficiencies within the unit.

Required Skills:
  • Bachelor’s degree.
  • 3 years related work experience.
  • Experience in nonprofit fundraising.
  • Experience with direct marketing campaigns.
  • Experience collaborating with others in a complex, matrix-structured, multinational, dynamic organizational environment.
  • Strong analytical skills and experience creating reports.
  • Exceptional communication and relationship building skills, including the ability to write and speak clearly and effectively, with excellent listening skills.
  • Passion for and commitment to the HFH mission.
  • Strong technology skills and experience that ideally includes an understanding of: large-scale database management; nonprofit constituent relationship management systems; and web-application development processes.
  • Self-starter with an entrepreneurial and creative approach to problem-solving, and the ability to take advantage of emerging opportunities and trends.
  • Individual with high energy level, self-confidence and a positive “can-do” attitude are essential.
  • Individual of unquestionable integrity whose professional and personal conduct reflect HFH’s values.
  • Excellent project management skills with the ability to handle multiple projects concurrently.
  • Office and computer equipment skills (internet, Excel, email, electronic calendar, word processing, electronic forms, Microsoft Environment).
  • Active support of HFHI Values:
    • Humility – We are part of something bigger than ourselves.
    • Courage – We do what’s right, even when it is difficult or unpopular.
    • Accountability – We take personal responsibility for Habitat’s mission.
  • Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.
  • Atlanta, GA
  • Georgia
Job Type:
  • Full-time - Salaried
Employment Type:
  • U.S. Employment
Job Function:
  • Marketing

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