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The Right KPIs to Manage Agency Partners


Agency Mania Solutions shared advice regarding to role of metrics in managing agencies. The article examined how answering strategic leadership questions can help determine the proper metrics to use. It then went on to offer several examples of such KPIs grouped into five key areas:

  • Operational Readiness
  • Work Effectiveness and Quality
  • Agency Performance
  • Efficiency and Productivity
  • Financial Management

To read the full article, readers can click the "Download Now" button.


"The Right KPIs to Manage Agency Partners." Bruno Gralpois, Founder of Agency Mania Solutions, 2020.

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