Hilton Social Hospitality: Beyond the Front Desk

Wed, 13 Feb 2013 00:00:00 -0500
Event Recaps

Vanessa Sain-Diéguez, director, social media planning and integration at Hilton Worldwide, shared insights gleaned from the strategy and launch of the Hilton Suggests program and discussed how the company has utilized creativity and innovation in social media to elevate the customer experience with the Hilton brand.