How to Improve Customer Retention Among First-Time Holiday Shoppers

Thu, 15 Dec 2022 00:00:00 -0500
Leading Edge

As retailers prepare for another rollercoaster of a holiday season, they have a lot to look forward to. After 2021 saw a 17-year high of holiday shoppers spending 8.5 percent more year over year (YOY), forecasters predict continued growth despite the threat of a recession and looming inflation on the horizon.