Digital Disruption... in the Age of the Customer

Thu, 26 Feb 2015 00:00:00 -0500
Event Recaps

In this session, Kim Celestre, Senior Analyst, Social & Digital Marketing – Forrester Research, Inc. addressed the key macro trends that business leaders need to be thinking about in 2015 to pivot their enterprises for success in the age of the customer, from digital disruption to the mobile mind shift to customer experience.