Building Creative Culture From Nothing — and What Happens When the Plug Gets Pulled

Thu, 25 Jun 2026 00:00:00 -0400
Event Recaps

At the 2026 ANA In-House Agency Conference, Todd Miller shared a candid account of building The Cooler, Experian's in-house agency, from scratch into a high-performing creative operation — and what happened when it ultimately got shut down. His session offered practical lessons on culture, creativity, business integration, and the realities of operating inside complex organizations.