How to Imbue the Brand in Every Single Customer Touchpoint

Sat, 17 May 2025 00:00:00 -0400
Podcast Clips

Sherry Graziano, head of digital, customer experience, and marketing at Truist Bank, gave her take on how Truist ensures the brand is accurately and effectively reflected in every single customer touchpoint, including empowering onsite employees to maximize IRL interactions.