How People & Culture Are Crucial To Delivering World Class B2B Customer Experience (B2B Marketing Series)

Evidence shows that companies who focus on employee culture and empower individuals to meet the needs of customers more closely, deliver better performance than those companies that don’t.   If you are looking to create a world-class customer experience that is sustainable over the long term then this webinar will show you what the different steps are to becoming a CX leader and emphasize the importance of fostering a customer-centric culture and the changes you need to make internally at every level of your organization.

Key Takeaways:

  • What the different steps are to becoming a CX leader

  • The importance of bridging the gap between fostering a customer-centric culture and delivering an excellent CX

  • Empowering employees and giving them autonomy is the key to CX success

when

Start: Wednesday, November 3, 2021 at 3:00pm

End: Wednesday, November 3, 2021 at 4:00pm


*** NOTE ALL WEBINARS ARE EASTERN TIME ***

Registration Pricing

Client-Side Tier Platinum Tier Gold Tier Silver Tier Individual Nonmember
Registration
Will Not Attend NOT AVAILABLE
Attend via Webinar Client-Side Tier $0 Platinum Tier $0 Gold Tier $0 Silver Tier $0 Individual $0 Nonmember N/A


Speaker(s)