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Agency Relations Committee

The Agency Relations Committee is for client-side marketers who desire to enhance and improve the client/agency relationship to help lead to the best possible work and optimal business results.  While the advertising agency is a crucial marketing partner, relations with other IMC agencies are also considered (e.g., sales promotion, direct marketing, digital, social and other specialty agencies). This committee provides a forum for education, networking and discussion that helps elevate individuals in their respective organizations as well as advance client/agency relationships throughout the industry as a whole.

Committee Chair: Eve Reiter, Vice President, Marketing Category Management and Agency Relations, American Express Company


Discussion Topics 

  • Getting great creative
  • Agency evaluations
  • Agency compensation
  • Incentivizing your agency
  • Agency Briefs
  • Agency contracts
  • Managing integrated marketing communications (IMC) programs
  • ROI & ROO
  • Managing multiple agencies
  • How to be a great client
  • Agency search

Industry Initiatives 

Agency Trading Desks White Paper.
The purpose of this document is to educate ANA members on agency trading desks regarding what they are, what they do, potential benefits, questions to ask, and more.

ANA/4A's Guidelines for Agency Search
These guidelines—developed and endorsed by the ANA and the 4A's—outline steps that can help marketers and agencies go through an effective search and selection process that can help both parties create a better working relationship.

Research Report: Trends in Digital Agency Compensation, 4th Edition Survey Results
This research report is based on survey findings used to establish benchmarks regarding marketers' agency engagement and compensation best practices in the burgeoning area of digital marketing. The 2011 survey results suggest that digital agency compensation methods are more similar to traditional agency methods than they are different.

 

Name Title Company
Eve Reiter (Chairperson) Vice President, Marketing Category Management and Agency Relations American Express Company
Matthew Agronin Associate Director - Advertising Verizon Wireless Inc.
Sarah Armstrong Director, Worldwide Agency Operations Coca-Cola Company
Julie Backer Manager, Strategic Partners Target Corporation
Anthony Baldo Senior Manager, Strategic Sourcing The Hershey Company
Conrad Banks Senior Manager Pfizer Inc
Anna Barej Marketing Procurement Kraft Foods Group, Inc.
Jill Barry Marketing Communications Manager Activision
Amy Beard Consultant, Procurement Eli Lilly and Company
Sara Becker Manager, Sales and Marketing Sourcing Strategies Shire Pharmaceuticals Inc.
Zac Belcher Director, Global Brand Building Purchases The Procter & Gamble Company
Ari Ben-Canaan Manager US Advertising The Hershey Company
Lara Bernhardt Manager Marketing Busch Gardens Williamsburg
Donna Bess Agency Management Novartis Pharmaceuticals Corporation
Katrina Bott Manager, Strategic Sourcing Old Navy
Satrina Boyce Director, Global Marketing, Procurement Mondelez International, Inc.
Maura Brady Business Leader MasterCard Worldwide
Laura Brower Director, US Agency Relations American Express Company
Diane Brown Director, Marketing Services Boehringer Ingelheim Pharmaceuticals, Inc.
Keri Bruce Associate Reed Smith LLP
Alicia Burke Global Marketing Bank of America
Orla Carey Manager, Advertising and DM Tourism Ireland
Elizabeth Carlton   Niconovum USA
Nancy Carr WW Public Relations Manager, CMMTK OUTBOUND CONTENT + PR Eastman Kodak Company
Pablo Carreno Senior Director, Indirect Sourcing Revlon, Inc.
Brooke Caruso IMCI Specialist Novartis Consumer Health, Inc.
Julie Chalifoux Agency Portfolio Manager Aetna Inc.
Jennifer Chapman Traditional Media Manager Regions Financial Corp.
Kimberly Chastang-Lee Senior Manager of Global Procurement Mattel, Inc.
Chris Chesebro Asst. Vice President, US Media Investments L`Oréal USA
Thomas Chetrick Consultant Intuniv Brand Shire Pharmaceuticals Inc.
Bill Clark Manager, Purchasing - Agencies Sanofi-Aventis
Fatina Coleman Senior Vice President Citigroup Inc.
Nicole Conrick Director of Agency Management Microsoft Corporation
Cara Cordrey Advertising Specialist IKEA North America
Beth Correll Director, Global Strategic Sourcing The Hershey Company
Jose Costa CEO MAACO
Kimberly Courtney Director Business Affairs MillerCoors LLC
Marlene Cowan Channel Manager, Advertising Florida Power & Light Co.
Ann-Margret Crater Vice President, Strategic Marketing CIT Group, Inc.
Jen Daly Brand Manager Unilever United States, Inc.
Rachel Dambreville Firmwide Sourcing Morgan Stanley - New York
Kathi Darnulc Director, Marketing & Media Limited Brands, Inc.
David Davidovic VP and Global Head, Commercial Services Genentech, Inc.
Cindy Deihl Purchases Group Manager The Procter & Gamble Company
Robert DellaCamera Director, Global Marketing Communications Covidien Inc.
Christopher DeMarco Senior Industry Manager - Advertising PepsiCo, Inc.
Mary Deming Regional Director, Marketing Operations Mercy Health Systems
Doreen Depass Senior Project Manager, Client Services Marketing TIAA-CREF
Nick Distasi Manager, Agency Relationship Management Sanofi-Aventis
David Dobbins Director Global Media, Sourcing Boehringer Ingelheim Pharmaceuticals, Inc.
David Donnelly Senior Manager, Strategic Sourcing The Hershey Company
Jamie Dorrough   Capital One Services, Inc.
Renada Dukalskis Assistant Marketing Manager Allstate Insurance Company
Traci Dyer Senior Director, Brand Development Luxottica Retail
Jennifer Dymerets Director EmblemHealth
Jennifer Egeland Director Allstate Insurance Company
Patricia Elwell Singer Business Communications Manager Shell Lubricants
Kevin Esposito Manager, Agency Operations IBM Corporation
Paul Ewing Senior Director, Group Leader/Consumer Marketing Pfizer Inc
Karen Fendrich Global Creative Strategy Manager Pfizer Inc
Justine Fialkosky VP Communications State Street Global Advisors
Teresa Fiore Strategic Sourcing Manager Boehringer Ingelheim Pharmaceuticals, Inc.
Katherine Freeley Sourcing Manager Colgate-Palmolive Company
Allison Fritzsche Agency Relations Manager AbbVie Inc.
Debra Giampoli Director, Global Strategic Agency Relations Mondelez International, Inc.
Diane Gibbons Director, Agency Management Global Procurement and Operations Pfizer, Inc.
Eliana Goncalves Procurement Global Category Manager- Creative Agencies Merck & Co.
Elizabeth Gorski Associate Director, Agency Management Novartis Pharmaceuticals Corporation
Bruno Gralpois Head of Global Marketing Operations Visa Inc.
Charlie Greenberg Director, Global Media Schering-Plough Corporation
William Grotheer Procurement Manager Bristol-Myers Squibb Company
David Grueneberg Sr. VP Global Lead Advert.&Marketing Citigroup Inc.
Reagan Gundert Marketing Manager MasterCard Worldwide
Bala Gurumoorthy Marketing Intelligence Manager Ferrero USA, Inc.
Cathy Hall VP, Store Operations & Services Marketing PetSmart, Inc.
Jody Hecker Sr. Sourcing Specialist Merck Consumer Care & MSD
Debra Hedgecock Global Agency Operations MasterCard Worldwide
Jane Hilk SVP, Oscar Mayer Kraft Foods Group
Kathleen Hirst Vice President Global Sourcing, Marketing and Sales Boehringer Ingelheim Pharmaceuticals, Inc.
Kevin Holowicki Sr. Director, Integrated Marketing & Media GlaxoSmithKline
Richard Hosfield Vice President, Advertising General Mills, Inc.
Jennifer Huff Manager Indirect Sourcing The Scotts Company
Daniel Infanti VP, Director, Marketing and Advertising CIT Group, Inc.
Ellen Jameson Senior Manager Pfizer Inc
Wendy Joyce Interim Leader Heinz Explore Wendy Beitsinger Joyce, LLC
Benjamin Jungreis Associate Director Colgate-Palmolive Company
Julia Kadison Vice President, Marketing MilkPep
Mark Kirby Vice President, Advertising ING Americas
James Kirtland Director American Express Company
Mickey Knight   United States Postal Service
John Kosanke Vice President, Worldwide Media IBM Corporation
Jason Lakeman Senior Marketing Manager Robert Half International
Joe Lampert Managing Director Harris Corporation, Broadcast Communications
Rosemary LeCompte Manager, Agency Management GlaxoSmithKline
Doug Lederman Sr. Business Leader, Global Sourcing Visa Inc.
Gisella Libero Administration & Planning Manager Ferrero USA, Inc.
Nicola Lionetti Procurement Director Luxottica Retail
Cheryl Long Senior Consultant, Marketing Communication and Branding Verizon Communications
Colleen Mascia Senior Manager, Creative Agency Management Pfizer Inc
Edward McFadden Group Manager, Partner Management Target Corporation
Austin McKeehan Director of Strategic Sourcing TIAA-CREF
Ben McLeod SVP, Regions Corporate Marketing Regions Financial Corp.
Shauna McWoods Senior Manager, Strategic Sourcing Novo Nordisk Pharmaceuticals, Inc.
Karen Milke Buying Manager Mars Incorporated
Laura Misdom Director, Global Brand Management Avaya Inc.
Anthony Moon Senior Director, PAB/PAF Adv. Mktg PepsiCo, Inc.
Ofelia Morera Senior Staff, Brand Management Verizon Communications
Connie Murphree Sr. Manager Amgen Inc.
R. Stephen Neumann Vice President, Marketing Services Merck Consumer Care
Joseph O`Brien NA Category Manager Diageo North America, Inc.
Ashleigh O`Brien Marketing Manager Microsoft Corporation
Martin O`Neill Category Director: Market Research Time Warner Inc.
Alison Panza Global Head of Sourcing Marketing Novartis Pharmaceuticals Corporation
Kevin Parham Director, Global Advertising Campbell Soup
Cecilia Perez VP, Hispanic Segment Manager Wells Fargo & Co.
Constance Pincus Associate Director, Global Advertising Alliance Team Johnson & Johnson
Kim Puhalla Director of Marketing, Consumer Activation SeaWorld Parks and Entertainment
Simona Rabsatt Director, Marketing Vendor Management Walmart Stores, Inc.
Bawana Radhakrishnan Associate Director, LATAM Indirect Procurement Colgate-Palmolive Company
Abby Rechenthin Marketing & PR Manager FLOR
Allison Rinehart Manager, Brand Communications-Global Brand & Marketing Chevron Products Company
George Roumanis Director of Marketing Procurement InterContinental Hotels Group
Ladika Sagar   Citibank, N.A.
Linda SanGiacomo Manager of Advertising Dunkin Donuts, Inc.
Stephanie Schwartz Director, Advertising & Brand Nationwide
Kevin Sharp Sourcing Group Manager GlaxoSmithKline
Richard Sherwood Sourcing Manager Sanofi-Aventis
Steve Shnider Web Manager Florida Power & Light Co.
Mark Sickmann Chief of Staff, Global Advertising UBS Financial Services Inc.
Charles Silvestro Senior Business Leader MasterCard Worldwide
Noreen Simmons Director, Media Operations Unilever United States, Inc.
Randall Smith Strategic Sourcing Advisor ExxonMobil Corporation
Richard Solosky WW Channel Marketing Avaya Inc.
Prateek Sood Director PepsiCo, Inc.
Donna Stamp Marketing Procurement Director Enterprise Holdings Inc.
Catherine Stanley Director, Brand Management Corporate Marketing Verizon Wireless Inc.
Jennifer Statham Executive Director, Global Agency Management Dell Inc.
John Stevens Director, Purchasing, Agency and Medical Education Individual Parent Record Corporation
Kristin Suppelsa Vice President, Corporate Communications Liberty Mutual Group
Joseph Symock Advertising Program Manager REI - Recreational Equipment Inc.
Nick Thakkar Global Sourcing & Strategy - Marketing & Sales Avon Products, Inc.
Michelle Thomas Sr. Brand Marketing Manager Expedia, Inc.
Michael Thyen Director, Marketing and Sales Global Procurement Eli Lilly and Company
Leo Tighe Group Marketing Manager, Central Marketing Intuit Inc.
Louis Tomafsky Associate Director, Global Sourcing Bristol-Myers Squibb Company
Greg Tonkin Global Commodity Manager Align Technology, Inc.
Karen Uhler Marketing Director Allstate Insurance Company
Sherry Ulsh Senior Director, Marketing Finance and Analysis Church's Chicken
Anne Valentzas Business Leader, Affluent Consumer Marketing MasterCard Worldwide
Craig Van Dusseldorp Sourcing Specialist ExxonMobil Corporation
Greg Visicaro Advertising Manager Horizon Blue Cross Blue Shield of New Jersey
Sal Vitale Category Leader, Media Procurement Johnson & Johnson
Chris Wages Supply Chain Manager Wells Fargo & Co.
Andrea Waldman Director, Consumer Activation & Creative Svc Merck Consumer Care
Lauren Waldorf Sr. Manager, Indirect Procurement Del Monte Foods
Ken Weisberg Media Director TracFone Wireless, Inc.
Kim Williams Senior Global Manager Unilever United States, Inc.
Erin Wilson Manager, Marketing Capital One Services, Inc.
Michelle Wirth Advertising Supervisor Mercedes-Benz USA, LLC
Sheryl Yasger VP - Corp Branding and Creative Service Discover Financial Services, Inc.
Beth Yates Creative Marketing Director BD Becton Dickinson and Company
David Yoder Category Manager, Agencies Johnson & Johnson
Melissa York Director, Marketing Communications USG Corporation
Martha Young Strategic Communications Consultant FM Global
Victor Zaborsky Director of Marketing MilkPep
Lora Zevallos Marketing Finance Administration Manager Toyota Motor Sales U.S.A., Inc.

Next Meeting(s)

Agency Relations, West Coast Chapter
Thursday, June 13, 2013
Woodland Hills , CA

Agency Relations
Wednesday, September 18, 2013
New York , NY

Agency Relations
Tuesday, December 3, 2013
New York , NY

Prior Meeting(s)

In-House Agency Day
Wednesday, May 22, 2013
New York , NY

Agency Relations, West Coast Chapter
Wednesday, April 3, 2013
San Francisco , CA

Agency Relations
Wednesday, March 6, 2013
New York , NY

ANA Committee Member Testimonials

"ANA committees are an invaluable way to learn more about key industry issues, trends and best practices from other advertisers and industry experts. I always learn something I can apply to my job and share with others on my team."
Eve Reiter, VP, Global Agency Relations, American Express and Chair of ANA Agency Relations Committee

Read more >

Upcoming Meetings

Research & Measurement

New York, NY

Media Leadership, West Coast Chapter

Culver City, CA

Shopper Marketing

Chicago, IL

Media Leadership

New York, NY

Agency Relations, West Coast Chapter

Woodland Hills, CA

Brand Management

New York, NY

Advertising Financial Management, West Coast Chapter

San Francisco, CA

Integrated Marketing

Chicago, IL

Multicultural Marketing & Diversity

New York, NY

Advertising Financial Management

New York, NY

Full Committee Schedule