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Integrated Marketing presented by Nielsen

This event is over.

Integrated Marketing ranks as a top concern among client-side marketers.  The development of new communications and the evolution of traditional communications have shifted power from the marketer to the consumer. This shift has created enormous opportunities, providing marketers with the ability to better target their customers. However, the explosion of choice has also complicated the lives and practices of marketers, creating massive challenges for effective integration.

Discover how top marketers such as U.S. Cellular, Hotels.com (Expedia Inc.) and CDW develop, execute, and evaluate their overall marketing communications strategy based on consumer insight.  Join us at Northwestern University’s Chicago campus where The Nielsen Company will present a fun and informative day as top client-side marketers and industry experts will share best practices in Integrated Marketing.  This is free to ANA members and limited to ANA members and invited guests.

When
Begins:Wednesday, October 27, 2010 at 8:15am
Ends:Wednesday, October 27, 2010 at 3:00pm
Where

Northwestern University School of Law
Conference Room: Thorne Auditorium
375 East Chicago Avenue
Chicago, IL 60611

Agenda
 
8:15am

Breakfast

9:00am General Session
 

U.S. CELLULAR: INTERNAL INTEGRATION LEADS TO A BETTER CUSTOMER EXPERIENCE
Providing a superior customer service experience often begins by looking internally to ensure your employees have the necessary tools to execute your brand promise.  In this presentation, U.S. Cellular will share the success of its Frontline Brand Awareness Program, an internal initiative designed to define the company's brand essence for its frontline associates.  The purpose of this program is to ensure U.S. Cellular frontline associates can provide a consistent and differentiated wireless experience to customers, ultimately providing for greater integration throughout the organization.

Nicole Ames
Co-Founder and Principal
Twist IMC

Lisa Strazzante
Senior Manager of Brand Development
U.S. Cellular Corporation
______________________________

HOTELS.COM:  INTEGRATING DIGITAL, SOCIAL, MOBILE, AND 3D AUGMENTED REALITY WITH OFFLINE CAMPAIGN
Hotels.com created an integrated 360 degree marketing campaign to entertain and educate prospective travelers.  Hotels.com will share how they took its award winning offline campaign and brought it to the digital world using 3D augmented reality, social media and mobile platforms.  The program includes participating in a demo of Virtual Vacations from Hotels.com where you will travel to popular cities like Manhattan, San Diego, and Washington, D.C. and entering a virtual world filled with sights and sounds from the destination.  In this session, you will also learn how augmented reality is an integral part of the Hotels.com marketing efforts and is used to differentiate itself from other online competitors.

Vic Walia
Senior Director, Brand Marketing
- Hotels.com
Expedia Inc.
_____________________________

UNDERSTANDING THE CROSS-PLATFORM PLAYING FIELD
Major events no longer take place on a single stage. Consumers are hungry for information on experiences such as the FIFA World Cup and explore every available media vehicle including television, online, mobile or social media. Understanding how to position your brand on this broader cross-platform "playing field" is critical for advertisers especially for events of this global magnitude. In this session, you will gain insights on Nielsen's overall cross-platform strategy, as well as key learnings from both ESPN and Univision on their findings from this year's World Cup.

Elizabeth Ellers
Executive Vice President, Corporate Research

Univision Communications, Inc.

Manny Palomo
Director, Strategic Marketing and Communications - Latino Initiatives
Best Buy Co., Inc.

Howard Shimmel
Senior Vice President, Product Leadership Nielsen Solutions
The Nielsen Company

Barbara J. Singer
Vice President, Advertiser Insights and Strategy

ESPN, Inc.
______________________________

12:00pm Luncheon
______________________________
 

WHY DOES IT TAKE SO LONG?
After almost a year of planning, CDW is getting set to launch a new integrated branding campaign from Ogilvy & Mather Chicago that begins with a new company wide position and extends to the brand and marketplace. When it comes to engaging your internal audience as well as external marketplace, all disciplines and stake holders need to be engaged.  It sounds easy.  But it takes time.  In this session, CDW and Ogilvy & Mather Chicago will take you inside the increasingly complex process of building your brand inside and out.

Ann Batko
Senior Director, Communications and Brand Management
CDW Corporation

Cathy Francque
Senior Partner Group Account Director
Ogilvy & Mather Chicago
______________________________

MANAGING INTEGRATION
One of the most salient challenges in today's Integrated Marketing Communications (IMC) environment is managing the organizational issues that arise when implementing IMC initiatives.  This session is designed to provide participants with a snapshot of a toolkit derived from theories, case studies, and group exercises that can be effectively deployed in planning for and responding to these issues.

Dan Gruber
Assistant Professor of Integrated Marketing Communications and Courtesy Professor of Management & Organizations
Northwestern University's Medill School
______________________________

3:00pm Adjournment

 

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