Customer Experience Committee
Open to Client-Side Marketer members and Platinum/Gold members (MSP or Nonprofit) only
Purpose of this group
-
Transforming brand stewards into leaders and champions for sustainable, profitable growth across the entire organization
-
Delivering long-term shareholder value by creating the capabilities and organizational skills to grow Customer Lifetime Value
- Developing effective communications that elevate customer experience for key constituents including the Board, CEO, CFO, COO, Sales, Technology, and employees throughout the organization
Committee Leadership
ANA Business Marketing National Chairs:
- David Blackburn, Director, Head of Digital Marketing, DTCC
ANA Customer Experience Chair/Lead:
- Rob Markey, Partner, Bain
The ANA staff members managing the Customer Experience Committee are
- Bill Zengel and David Morgan.
Discussion Topics
-
How does your company currently define “customer experience”?
-
How do you measure the value of your customers?
- How does your organization use customer value to guide decision-making?
- How do you partner better with colleagues in the C-suite, on the board, in finance, in IT, in operations, and in sales to advance and improve customer experience?
- What strategies, processes, tools, training, and techniques do you find most effective? Which ones would you like to learn to use better?
Leadership Initiatives
Create a shared framework, vocabulary, and shared standard(s) for measuring and managing customer experience and customer value. Develop best practices for establishing goals, metrics, and improvement processes.
What is my commitment to this group?
The group will convene three times virtually in 2021, and (hopefully) one time in person. We ask you to participate in at least two of the four meetings, with one of the two being in person, potentially centered around ANA trademark Global Industry Conference (GIC).
Generally, meetings will purposely be kept to less than two hours, and we ask that you “be present” when you participate. Chairs, on a rolling basis, will make themselves available for two additional prep calls between the group meetings.
The Chairs, the ANA Leadership Staff, and the ANA Business Marketing Growth Council will identify topics to be pursued throughout the year. They will organize meeting agendas and speakers to guide interactive, thought-provoking discussion. The topics will align with at least one of the four ANA Growth Agenda priorities.
The group will start the year by developing a maturity assessment survey to help each Member determine how they compare to others and to “best practice.” Custom content will be developed that addresses the gaps and opportunities most often encountered by members. Together we will explore strategies, tactics, processes, tools, techniques, and tips that participants can leverage whether to gain, share, or close a gap.
In order to participate with this group, even for just one meeting or session, you will be asked to complete a short survey so that the group can orient around your unique understandings and business needs.
"The purpose of a business is to create customers and keep customers."
-- Peter Drucker
"Measure what matters."
-- John Doerr
Name | Title | Company |
---|---|---|
Rob Markey (Co-chairperson) | Partner | Bain & Company |
Katie Ackels | VP Marketing | Fitness Connection |
Carmen Allende | Gates Corporation | |
Khristine Anderson | Sr Manager, Strategy | PepsiCo, Inc. |
Anna Averling | Vice President, Direct Marketing | Feed the Children |
Courtney Avila | E-commerce Merchandising Specialist | Watts Water Technologies |
Alexander Babatunde | Diversity and Inclusion Chair (United Outcomes) | Sightly |
Elise Beck | Enova International | |
Geraldine Bendezu | Sr. Marketing Associate | Reliant Energy Retail Services, LLC |
Jared Bengtson | NA Marketing Leader | IBM Corporation |
Susan Bernstein | Customer Experience Manager | Michelin North America, Inc. |
Valentina Bianchi | SEMEA Growth Market-Channel Marketing | SAS Institute Inc. |
Muhammad Fauzan Bin Mohd Din | Talent Management Officer | SAP Global |
Janice Blakeney | Customer Experience Manager | Integrated Supply Network (ISN) |
Jonathan Blaugrund | Senior Vice President Client Services | Wunderman Thompson |
Madalina Bogdan | Manager, Training and Advancement | DemandLab |
Nicole Bohorad | North America Retail CX Advisor | SAP Global |
Gabriela Bonadonna | Director - Strategic Marketing & Program Marketing | Starkey Hearing Technologies |
Rafael Bracero | Director of Marketing Strategy | MNTN |
Bonnie Brannigan | VP, Marketing | Kalmbach Feeds, Inc. |
Kelsey Bucsko | Senior Marketing Manager, Campaigns & Content | Sephora USA, Inc |
Kathleen Burns | Sr. UI/UX Designer | Zurn Elkay Water Solutions |
Simon Calvert | Chief Strategy Officer, U.K. | gyro |
Tracy Camarata | Director | Elevance Health |
JON CARNERO | Customer Experience Lead | GlaxoSmithKline |
Natalie Cervantes | Project Manager | American Water Resources, LLC |
Yasmina Chalhoub | Strategy and Marketing Innovation Manager | Signet Jewelers |
Shannon Chisholm | Director, Marketing | DTCC |
Zachary Christopher | Visitor Information Specialist | Georgia Visitor Information Center - Savannah |
Ebone Cole | Account Manager | Double Good |
Rosalie Collado | Account Management Director | KPMG LLP |
Terrence Crawford | Project Coordinator | DemandLab |
Janice Crisostomo | Marketing Manager | The Terminix International Co. |
Catherine Curry | VP/Development Marketing and Guest Experience | Marco's Pizza |
Jasmine Dadlani | McKinney | |
Tara Danzig | Director, Customer Success | Marigold USA, Inc. |
Oriane De Montravel | Global Content Leader | Michelin Global |
Shalini Desai | Director Digital Marketing | Republic Services, Inc. |
Nicole Devlin | SVP, Voice of the Customer Program Director | BancorpSouth |
Hannah Diddams | VP Marketing | Insider Inc. |
Deborah Dion | Content Designer | Truist Bank |
Tammy Doolittle | Manager | Popular Bank |
Elizabeth Dubow | Integrated Campaign Strategy Manager | Deloitte |
Yana Duman | VP, Brand Strategy | CertaPro Painters |
Alicia E | Lead of Global PS Marketing Insights | HP INC |
Joe Ebbeler | Mgr. Digital Experience | Abbott Laboratories |
Ana Eberhard | Vice President, Member Experience | AvMed |
Aly Fernandez | Sr Consumer Insights Analyst | Bloomin' Brands, Inc. |
Megan Ferris | Sr. Marketing Manager | Upwork |
Teresa Gaffney | Senior Director of Marketing | Children International |
Shawn Gasparini | Sr. Manager, Business Intelligence (Analytics) | Sanofi Consumer Healthcare |
Jessica Ginburg | Project Lead, CRM Strategy | Chick-fil-A, Inc. |
David Gisonno | NBU Director | DAC |
Felipe Gonzalez | Marketing | AutoNation, Inc. |
Ann Marie Gothard | VP, Global Corporate Media Relations | Henry Schein |
Cristina Graziano | Vice President, National Accounts | Taylor Corporation |
Kelly Guo | Sr Product Marketing Specialist | Newell Rubbermaid Development LLC |
Stephanie Gutnik | Global Chief Strategy Officer | Billups LLC |
Jay Gyuricza | General Manager | Wunderman Thompson |
Nick Hague | Head of Growth | B2B International |
Kevin Harding | VP of Customer Experience | BNO Inc. |
Tech Hartness | Business Development Executive | Quad |
Jeff Haynes | Brand Manager of Innovation | Cox Communications, Inc. |
Claire Henry | Internal Communications Program Manager | El Camino Health |
Alison Herzog | Head of Corporate and Partner Marketing | Visa Inc. |
Sara Hocking | Brand Experience Director | Grant Thornton LLP |
Antoinette Holford | Associate Marketing Specialist | AAA Northeast |
Shawnda Hollon | DAV | |
Lee Hsieh | Global CRM and Digital Experience Acceleration Lead | Johnson & Johnson |
Ioana Irina | Director of Marketing Architecture, Automation, and Customer Relationship Management | HP Inc. |
Vanesha Jaiswal | Global B2B Integrated Planning Director | EssenceMediacom |
Duane John | Digital and Data Solutions | Labcorp |
Jessica Johnson | Community & Member Relations Administrator | Poudre Valley REA |
Catherine Jolly | Director, CX Strategy | EssenceMediacom |
Francesca Jones | ICF | |
Erin Kappers | Automation Manager | SponsorUnited |
Chris Kellen | Member Engagement and Experience Manager | Be The Match-National Marrow Donor Program |
Kay Kerman | Customer Content Strategy | Children's Health |
Stacy Kouba | Director, Customer Experience Management | Henry Schein, Inc. |
Sampath Kummam | AVP | Synchrony Financial |
Alyssa Lacoff | Senior Events Manager | Yahoo! Inc. |
Brandi Larkin | BraunAbility | |
Marie Lee | VP of Media and Digital Performance Marketing | Princess Cruises |
Emily Liang | Product Marketing Manager | Yahoo! Inc. |
Annie Lorenzana | Vice President Communications | Coface |
Monica Lorusso | SVP, Strategy | Allen & Gerritsen, Inc. |
Joyce Luh | Associate Director, Marketing Technology | The Clorox Company |
Calli Makridis-Beck | Customer Experience Program Manager | ESL Federal Credit Union |
Barbara Maldonado | Director, MarCom Strategy and Engagement | Caterpillar, Inc. |
Mickey Mantas | Marketing Director | Amazon.com, Inc. |
Whitney Massey | Internal & Executive Communications Manager | Alabama Power Co. |
Patricia McCabe | Vice President of Marketing | Huntington Learning Centers Corp. |
Briana McElroy | ||
Duke Merickel | Business Development Manager | Taylor Corporation |
Renata Miskei-Sebok | DemandLab | |
Heather Montgomery | Manager, In-Hotel Digital Guest Experience | InterContinental Hotels Group |
David Morgan | Manager, Business Marketing Practice | ANA |
Kylie Moskevich | Research Professional | Westfield Insurance |
Ryan Mulloy | Head of CX Strategy | Allen & Gerritsen, Inc. |
Carrie Murphy | Bright Horizons | |
Christy Nagle | Chief Marketing Officer | CleanChoice Energy |
Anastasia Nairne | Senior Principal, Engagement Consultant | PMG |
Kristin Nice | E-Commerce | Johnson & Johnson Consumer Products Company |
Kelly Nichols | Market Insights & Experience | Guardian Life Insurance Company of America |
Jenny Nicholson | McKinney | |
Michelle Nielson | Marketing Consultant | Securian Financial Group, Inc. |
Michelle Ober | Associate Director, Growth | Sullivan |
Charlyn Okigbo | Uber Inc | |
Terri Oster | VP Marketing Compliance | Goldman Sachs & Co. |
Lesly Oxley | CX Consultant | TruStage |
Dawn Parra | Marketing Manager | Synchrony Financial |
Tracey Pavlishin | Global Head, Alumni Engagement | Kearney |
Kelly Percer | Humana Inc. | |
Jill Perlberg | Vice President Pre-Client Journey Experience, VP Client Marketing | Northwestern Mutual |
Nolan Perry | Manager, Reputation & Engagement | Sutter Health |
Nilesh Phillips | Client Relationship Executive | Deloitte |
Vince Pimentel | Data Analyst | Infor |
Jaime Polisoto | Brand Director | FIFCO USA |
Andreas Pollak | W.L. Gore & Associates, Inc. | |
Devra Prywes | Global Head of Marketing & Insight | SuperAwesome Inc. |
Efthimios Psaraftis | Digital Audiences Manager | Johnson & Johnson |
Matt Quirk | WW Market Strategy & Development Manager | Hewlett Packard Enterprise |
Anand Rao | Chief Marketing & Digital Officer | CDW Corporation |
Biswajeeta Rath | Customer Feedback Sr. Analyst | Labcorp |
Wendy Reeves | Sr. Marketing Specialist | SAS |
Kelly Reitnour | Field Marketing Manager | Key Corp. |
Heather Roche | Director of Marketing | DemandLab |
Julio Rodriguez | Associate Director | Bristol-Myers Squibb Company |
Steven Rodriguez | CR Analyst | Toyota Motor North America, Inc. |
Kirsten Roesch | Sr Content Marketing Strategist | Watkins Wellness |
Maria Salesi | Retention Manager | American Water |
Deborah Sanders | Lecturer | CUNY-Herbert H. Lehman (F&S) |
Claudia Sciarretta | Analytics Director | American Express |
Chelsea Sharkey | Director, Marketing Data and Analytics | American Water Resources, LLC |
Aminuddin Shroff | Category Sourcing Manager | Verizon |
Vickie Sims | Senior Marketing Manager | Trane |
Vicky Sparks | Senior Manager, Media Procurement and Circulation Strategy | W.W. Grainger, Inc. |
Charlie Sprinkman | Senior Consumer Success Manager | Four Sigmatic |
Beth Stevens | Market Manager, Distribution | American National Insurance Company |
Chandra Stevens | Director, Global Marketing Solutions | Microsoft Corporation |
Kelia Stueber | Digital Marketing Strategist | Vanguard Group, Inc. |
Ashlee Tatum-Eckle | VP Growth Marketing | Edmentum, Inc. |
Kasya Taylor | Sr Marketing Manager Revenue Marketing | HP Inc. |
Sheryl Teo | CEO | Popcorn Growth |
Bari Trontz | Executive Director, Head of Marketing & External Communications | MUFG Investor Services |
Rebecca Tyrrell | Vice President, Head of Digital | Sallie Mae |
Mark Van Heijningen | Autodesk, Inc. | |
Kory Vannoy | Director, Digital Customer Engagement | Ricoh USA, Inc. |
Samuele Visentini | Product Management (PMT) & Growth Leader | Johnson & Johnson Vision Care, Inc. |
Court Wakefield | Vice President, Marketing | Children's Health |
Ze Wang | Associate Professor | University of Central Florida (F&S) |
Erin Weece | Children's Health | |
Kirsty Wertz | VP | Synchrony Financial |
Rosalyn Whickum | Digital Media Specialist | YMCA of Greater Toledo |
Rachel Williams | Global Franchise Engagement Lead | Johnson & Johnson Vision Care |
Leah Woodington | Customer Relations Specialist, Social Media | Outback Steakhouse, Inc. |
Ryan Wories | Director of Marketing | FutureCeuticals |
Kimberly Yanni | Manager, Project Services | DemandLab |
Beth Yates | Senior Director, Strategic Brand Management | BD Becton Dickinson and Company |
Ryan Younger | Vice President of Marketing & Communications | Virtua Health |
Bill Zengel | Senior Vice President | ANA |
-
Name
Rob Markey (Co-chairperson)Title
PartnerCOMPANY
Bain & Company -
Name
Katie AckelsTitle
VP MarketingCOMPANY
Fitness Connection -
Name
Carmen AllendeTitle
COMPANY
Gates Corporation -
Name
Khristine AndersonTitle
Sr Manager, StrategyCOMPANY
PepsiCo, Inc. -
Name
Anna AverlingTitle
Vice President, Direct MarketingCOMPANY
Feed the Children -
Name
Courtney AvilaTitle
E-commerce Merchandising SpecialistCOMPANY
Watts Water Technologies -
Name
Alexander BabatundeTitle
Diversity and Inclusion Chair (United Outcomes)COMPANY
Sightly -
Name
Elise BeckTitle
COMPANY
Enova International -
Name
Geraldine BendezuTitle
Sr. Marketing AssociateCOMPANY
Reliant Energy Retail Services, LLC -
Name
Jared BengtsonTitle
NA Marketing LeaderCOMPANY
IBM Corporation -
Name
Susan BernsteinTitle
Customer Experience ManagerCOMPANY
Michelin North America, Inc. -
Name
Valentina BianchiTitle
SEMEA Growth Market-Channel MarketingCOMPANY
SAS Institute Inc. -
Name
Muhammad Fauzan Bin Mohd DinTitle
Talent Management OfficerCOMPANY
SAP Global -
Name
Janice BlakeneyTitle
Customer Experience ManagerCOMPANY
Integrated Supply Network (ISN) -
Name
Jonathan BlaugrundTitle
Senior Vice President Client ServicesCOMPANY
Wunderman Thompson -
Name
Madalina BogdanTitle
Manager, Training and AdvancementCOMPANY
DemandLab -
Name
Nicole BohoradTitle
North America Retail CX AdvisorCOMPANY
SAP Global -
Name
Gabriela BonadonnaTitle
Director - Strategic Marketing & Program MarketingCOMPANY
Starkey Hearing Technologies -
Name
Rafael BraceroTitle
Director of Marketing StrategyCOMPANY
MNTN -
Name
Bonnie BranniganTitle
VP, MarketingCOMPANY
Kalmbach Feeds, Inc. -
Name
Kelsey BucskoTitle
Senior Marketing Manager, Campaigns & ContentCOMPANY
Sephora USA, Inc -
Name
Kathleen BurnsTitle
Sr. UI/UX DesignerCOMPANY
Zurn Elkay Water Solutions -
Name
Simon CalvertTitle
Chief Strategy Officer, U.K.COMPANY
gyro -
Name
Tracy CamarataTitle
DirectorCOMPANY
Elevance Health -
Name
JON CARNEROTitle
Customer Experience LeadCOMPANY
GlaxoSmithKline -
Name
Natalie CervantesTitle
Project ManagerCOMPANY
American Water Resources, LLC -
Name
Yasmina ChalhoubTitle
Strategy and Marketing Innovation ManagerCOMPANY
Signet Jewelers -
Name
Shannon ChisholmTitle
Director, MarketingCOMPANY
DTCC -
Name
Zachary ChristopherTitle
Visitor Information SpecialistCOMPANY
Georgia Visitor Information Center - Savannah -
Name
Ebone ColeTitle
Account ManagerCOMPANY
Double Good -
Name
Rosalie ColladoTitle
Account Management DirectorCOMPANY
KPMG LLP -
Name
Terrence CrawfordTitle
Project CoordinatorCOMPANY
DemandLab -
Name
Janice CrisostomoTitle
Marketing ManagerCOMPANY
The Terminix International Co. -
Name
Catherine CurryTitle
VP/Development Marketing and Guest ExperienceCOMPANY
Marco's Pizza -
Name
Jasmine DadlaniTitle
COMPANY
McKinney -
Name
Tara DanzigTitle
Director, Customer SuccessCOMPANY
Marigold USA, Inc. -
Name
Oriane De MontravelTitle
Global Content LeaderCOMPANY
Michelin Global -
Name
Shalini DesaiTitle
Director Digital MarketingCOMPANY
Republic Services, Inc. -
Name
Nicole DevlinTitle
SVP, Voice of the Customer Program DirectorCOMPANY
BancorpSouth -
Name
Hannah DiddamsTitle
VP MarketingCOMPANY
Insider Inc. -
Name
Deborah DionTitle
Content DesignerCOMPANY
Truist Bank -
Name
Tammy DoolittleTitle
ManagerCOMPANY
Popular Bank -
Name
Elizabeth DubowTitle
Integrated Campaign Strategy ManagerCOMPANY
Deloitte -
Name
Yana DumanTitle
VP, Brand StrategyCOMPANY
CertaPro Painters -
Name
Alicia ETitle
Lead of Global PS Marketing InsightsCOMPANY
HP INC -
Name
Joe EbbelerTitle
Mgr. Digital ExperienceCOMPANY
Abbott Laboratories -
Name
Ana EberhardTitle
Vice President, Member ExperienceCOMPANY
AvMed -
Name
Aly FernandezTitle
Sr Consumer Insights AnalystCOMPANY
Bloomin' Brands, Inc. -
Name
Megan FerrisTitle
Sr. Marketing ManagerCOMPANY
Upwork -
Name
Teresa GaffneyTitle
Senior Director of MarketingCOMPANY
Children International -
Name
Shawn GaspariniTitle
Sr. Manager, Business Intelligence (Analytics)COMPANY
Sanofi Consumer Healthcare -
Name
Jessica GinburgTitle
Project Lead, CRM StrategyCOMPANY
Chick-fil-A, Inc. -
Name
David GisonnoTitle
NBU DirectorCOMPANY
DAC -
Name
Felipe GonzalezTitle
MarketingCOMPANY
AutoNation, Inc. -
Name
Ann Marie GothardTitle
VP, Global Corporate Media RelationsCOMPANY
Henry Schein -
Name
Cristina GrazianoTitle
Vice President, National AccountsCOMPANY
Taylor Corporation -
Name
Kelly GuoTitle
Sr Product Marketing SpecialistCOMPANY
Newell Rubbermaid Development LLC -
Name
Stephanie GutnikTitle
Global Chief Strategy OfficerCOMPANY
Billups LLC -
Name
Jay GyuriczaTitle
General ManagerCOMPANY
Wunderman Thompson -
Name
Nick HagueTitle
Head of GrowthCOMPANY
B2B International -
Name
Kevin HardingTitle
VP of Customer ExperienceCOMPANY
BNO Inc. -
Name
Tech HartnessTitle
Business Development ExecutiveCOMPANY
Quad -
Name
Jeff HaynesTitle
Brand Manager of InnovationCOMPANY
Cox Communications, Inc. -
Name
Claire HenryTitle
Internal Communications Program ManagerCOMPANY
El Camino Health -
Name
Alison HerzogTitle
Head of Corporate and Partner MarketingCOMPANY
Visa Inc. -
Name
Sara HockingTitle
Brand Experience DirectorCOMPANY
Grant Thornton LLP -
Name
Antoinette HolfordTitle
Associate Marketing SpecialistCOMPANY
AAA Northeast -
Name
Shawnda HollonTitle
COMPANY
DAV -
Name
Lee HsiehTitle
Global CRM and Digital Experience Acceleration LeadCOMPANY
Johnson & Johnson -
Name
Ioana IrinaTitle
Director of Marketing Architecture, Automation, and Customer Relationship ManagementCOMPANY
HP Inc. -
Name
Vanesha JaiswalTitle
Global B2B Integrated Planning DirectorCOMPANY
EssenceMediacom -
Name
Duane JohnTitle
Digital and Data SolutionsCOMPANY
Labcorp -
Name
Jessica JohnsonTitle
Community & Member Relations AdministratorCOMPANY
Poudre Valley REA -
Name
Catherine JollyTitle
Director, CX StrategyCOMPANY
EssenceMediacom -
Name
Francesca JonesTitle
COMPANY
ICF -
Name
Erin KappersTitle
Automation ManagerCOMPANY
SponsorUnited -
Name
Chris KellenTitle
Member Engagement and Experience ManagerCOMPANY
Be The Match-National Marrow Donor Program -
Name
Kay KermanTitle
Customer Content StrategyCOMPANY
Children's Health -
Name
Stacy KoubaTitle
Director, Customer Experience ManagementCOMPANY
Henry Schein, Inc. -
Name
Sampath KummamTitle
AVPCOMPANY
Synchrony Financial -
Name
Alyssa LacoffTitle
Senior Events ManagerCOMPANY
Yahoo! Inc. -
Name
Brandi LarkinTitle
COMPANY
BraunAbility -
Name
Marie LeeTitle
VP of Media and Digital Performance MarketingCOMPANY
Princess Cruises -
Name
Emily LiangTitle
Product Marketing ManagerCOMPANY
Yahoo! Inc. -
Name
Annie LorenzanaTitle
Vice President CommunicationsCOMPANY
Coface -
Name
Monica LorussoTitle
SVP, StrategyCOMPANY
Allen & Gerritsen, Inc. -
Name
Joyce LuhTitle
Associate Director, Marketing TechnologyCOMPANY
The Clorox Company -
Name
Calli Makridis-BeckTitle
Customer Experience Program ManagerCOMPANY
ESL Federal Credit Union -
Name
Barbara MaldonadoTitle
Director, MarCom Strategy and EngagementCOMPANY
Caterpillar, Inc. -
Name
Mickey MantasTitle
Marketing DirectorCOMPANY
Amazon.com, Inc. -
Name
Whitney MasseyTitle
Internal & Executive Communications ManagerCOMPANY
Alabama Power Co. -
Name
Patricia McCabeTitle
Vice President of MarketingCOMPANY
Huntington Learning Centers Corp. -
Name
Briana McElroyTitle
COMPANY
Twitter -
Name
Duke MerickelTitle
Business Development ManagerCOMPANY
Taylor Corporation -
Name
Renata Miskei-SebokTitle
COMPANY
DemandLab -
Name
Heather MontgomeryTitle
Manager, In-Hotel Digital Guest ExperienceCOMPANY
InterContinental Hotels Group -
Name
David MorganTitle
Manager, Business Marketing PracticeCOMPANY
ANA -
Name
Kylie MoskevichTitle
Research ProfessionalCOMPANY
Westfield Insurance -
Name
Ryan MulloyTitle
Head of CX StrategyCOMPANY
Allen & Gerritsen, Inc. -
Name
Carrie MurphyTitle
COMPANY
Bright Horizons -
Name
Christy NagleTitle
Chief Marketing OfficerCOMPANY
CleanChoice Energy -
Name
Anastasia NairneTitle
Senior Principal, Engagement ConsultantCOMPANY
PMG -
Name
Kristin NiceTitle
E-CommerceCOMPANY
Johnson & Johnson Consumer Products Company -
Name
Kelly NicholsTitle
Market Insights & ExperienceCOMPANY
Guardian Life Insurance Company of America -
Name
Jenny NicholsonTitle
COMPANY
McKinney -
Name
Michelle NielsonTitle
Marketing ConsultantCOMPANY
Securian Financial Group, Inc. -
Name
Michelle OberTitle
Associate Director, GrowthCOMPANY
Sullivan -
Name
Charlyn OkigboTitle
COMPANY
Uber Inc -
Name
Terri OsterTitle
VP Marketing ComplianceCOMPANY
Goldman Sachs & Co. -
Name
Lesly OxleyTitle
CX ConsultantCOMPANY
TruStage -
Name
Dawn ParraTitle
Marketing ManagerCOMPANY
Synchrony Financial -
Name
Tracey PavlishinTitle
Global Head, Alumni EngagementCOMPANY
Kearney -
Name
Kelly PercerTitle
COMPANY
Humana Inc. -
Name
Jill PerlbergTitle
Vice President Pre-Client Journey Experience, VP Client MarketingCOMPANY
Northwestern Mutual -
Name
Nolan PerryTitle
Manager, Reputation & EngagementCOMPANY
Sutter Health -
Name
Nilesh PhillipsTitle
Client Relationship ExecutiveCOMPANY
Deloitte -
Name
Vince PimentelTitle
Data AnalystCOMPANY
Infor -
Name
Jaime PolisotoTitle
Brand DirectorCOMPANY
FIFCO USA -
Name
Andreas PollakTitle
COMPANY
W.L. Gore & Associates, Inc. -
Name
Devra PrywesTitle
Global Head of Marketing & InsightCOMPANY
SuperAwesome Inc. -
Name
Efthimios PsaraftisTitle
Digital Audiences ManagerCOMPANY
Johnson & Johnson -
Name
Matt QuirkTitle
WW Market Strategy & Development ManagerCOMPANY
Hewlett Packard Enterprise -
Name
Anand RaoTitle
Chief Marketing & Digital OfficerCOMPANY
CDW Corporation -
Name
Biswajeeta RathTitle
Customer Feedback Sr. AnalystCOMPANY
Labcorp -
Name
Wendy ReevesTitle
Sr. Marketing SpecialistCOMPANY
SAS -
Name
Kelly ReitnourTitle
Field Marketing ManagerCOMPANY
Key Corp. -
Name
Heather RocheTitle
Director of MarketingCOMPANY
DemandLab -
Name
Julio RodriguezTitle
Associate DirectorCOMPANY
Bristol-Myers Squibb Company -
Name
Steven RodriguezTitle
CR AnalystCOMPANY
Toyota Motor North America, Inc. -
Name
Kirsten RoeschTitle
Sr Content Marketing StrategistCOMPANY
Watkins Wellness -
Name
Maria SalesiTitle
Retention ManagerCOMPANY
American Water -
Name
Deborah SandersTitle
LecturerCOMPANY
CUNY-Herbert H. Lehman (F&S) -
Name
Claudia SciarrettaTitle
Analytics DirectorCOMPANY
American Express -
Name
Chelsea SharkeyTitle
Director, Marketing Data and AnalyticsCOMPANY
American Water Resources, LLC -
Name
Aminuddin ShroffTitle
Category Sourcing ManagerCOMPANY
Verizon -
Name
Vickie SimsTitle
Senior Marketing ManagerCOMPANY
Trane -
Name
Vicky SparksTitle
Senior Manager, Media Procurement and Circulation StrategyCOMPANY
W.W. Grainger, Inc. -
Name
Charlie SprinkmanTitle
Senior Consumer Success ManagerCOMPANY
Four Sigmatic -
Name
Beth StevensTitle
Market Manager, DistributionCOMPANY
American National Insurance Company -
Name
Chandra StevensTitle
Director, Global Marketing SolutionsCOMPANY
Microsoft Corporation -
Name
Kelia StueberTitle
Digital Marketing StrategistCOMPANY
Vanguard Group, Inc. -
Name
Ashlee Tatum-EckleTitle
VP Growth MarketingCOMPANY
Edmentum, Inc. -
Name
Kasya TaylorTitle
Sr Marketing Manager Revenue MarketingCOMPANY
HP Inc. -
Name
Sheryl TeoTitle
CEOCOMPANY
Popcorn Growth -
Name
Bari TrontzTitle
Executive Director, Head of Marketing & External CommunicationsCOMPANY
MUFG Investor Services -
Name
Rebecca TyrrellTitle
Vice President, Head of DigitalCOMPANY
Sallie Mae -
Name
Mark Van HeijningenTitle
COMPANY
Autodesk, Inc. -
Name
Kory VannoyTitle
Director, Digital Customer EngagementCOMPANY
Ricoh USA, Inc. -
Name
Samuele VisentiniTitle
Product Management (PMT) & Growth LeaderCOMPANY
Johnson & Johnson Vision Care, Inc. -
Name
Court WakefieldTitle
Vice President, MarketingCOMPANY
Children's Health -
Name
Ze WangTitle
Associate ProfessorCOMPANY
University of Central Florida (F&S) -
Name
Erin WeeceTitle
COMPANY
Children's Health -
Name
Kirsty WertzTitle
VPCOMPANY
Synchrony Financial -
Name
Rosalyn WhickumTitle
Digital Media SpecialistCOMPANY
YMCA of Greater Toledo -
Name
Rachel WilliamsTitle
Global Franchise Engagement LeadCOMPANY
Johnson & Johnson Vision Care -
Name
Leah WoodingtonTitle
Customer Relations Specialist, Social MediaCOMPANY
Outback Steakhouse, Inc. -
Name
Ryan WoriesTitle
Director of MarketingCOMPANY
FutureCeuticals -
Name
Kimberly YanniTitle
Manager, Project ServicesCOMPANY
DemandLab -
Name
Beth YatesTitle
Senior Director, Strategic Brand ManagementCOMPANY
BD Becton Dickinson and Company -
Name
Ryan YoungerTitle
Vice President of Marketing & CommunicationsCOMPANY
Virtua Health -
Name
Bill ZengelTitle
Senior Vice PresidentCOMPANY
ANA