Customer Experience Committee


Open to Client-Side Marketer members and Platinum/Gold members (MSP or Nonprofit) only

Purpose of this group

  • Transforming brand stewards into leaders and champions for sustainable, profitable growth across the entire organization

  • Delivering long-term shareholder value by creating the capabilities and organizational skills to grow Customer Lifetime Value

  • Developing effective communications that elevate customer experience for key constituents including the Board, CEO, CFO, COO, Sales, Technology, and employees throughout the organization

 

Committee Leadership

ANA Business Marketing National Chairs

  • Anne Valentzas, SVP, B2B and Product Marketing, Mastercard
  • David Blackburn, Director, Head of Digital Marketing, DTCC

ANA Customer Experience Chair/Lead: 

  • Rob Markey, Partner, Bain

The ANA staff members managing the Customer Experience Committee are


Discussion Topics

  • How does your company currently define “customer experience”?

  • How do you measure the value of your customers?

  • How does your organization use customer value to guide decision-making?
  • How do you partner better with colleagues in the C-suite, on the board, in finance, in IT, in operations, and in sales to advance and improve customer experience?
  • What strategies, processes, tools, training, and techniques do you find most effective? Which ones would you like to learn to use better?

Leadership Initiatives

Create a shared framework, vocabulary, and shared standard(s) for measuring and managing customer experience and customer value. Develop best practices for establishing goals, metrics, and improvement processes.

What is my commitment to this group?

The group will convene three times virtually in 2021, and (hopefully) one time in person. We ask you to participate in at least two of the four meetings, with one of the two being in person, potentially centered around ANA trademark Global Industry Conference (GIC).

Generally, meetings will purposely be kept to less than two hours, and we ask that you “be present” when you participate. Chairs, on a rolling basis, will make themselves available for two additional prep calls between the group meetings.

The Chairs, the ANA Leadership Staff, and the ANA Business Marketing Growth Council will identify topics to be pursued throughout the year. They will organize meeting agendas and speakers to guide interactive, thought-provoking discussion. The topics will align with at least one of the four ANA Growth Agenda priorities.

The group will start the year by developing a maturity assessment survey to help each Member determine how they compare to others and to “best practice.” Custom content will be developed that addresses the gaps and opportunities most often encountered by members. Together we will explore strategies, tactics, processes, tools, techniques, and tips that participants can leverage whether to gain, share, or close a gap.

In order to participate with this group, even for just one meeting or session, you will be asked to complete a short survey so that the group can orient around your unique understandings and business needs.

"The purpose of a business is to create customers and keep customers."
-- Peter Drucker

"Measure what matters."
-- John Doerr


 

The 2023 Masters of B2B Marketing Conference covers the latest ideas, insights, and inspiration in marketing – from awareness and leads to conversion and retention, and more. Join hundreds of client-side marketer leaders, practitioners, and experts as we all gather to celebrate, network, and learn how this community is transforming, advancing, and shaping what B2B marketing success looks like today. Network and learn with the best from June 7-9, 2023 in Orlando, Florida and virtually. Register here!

Name Title Company
Rob Markey (Co-chairperson) Partner Bain & Company
Katie Ackels VP Marketing Fitness Connection
Amy Alexander Global Vice President of Growth MOI Global
Carmen Allende   Gates Corporation
Khristine Anderson Sr Manager, Strategy PepsiCo, Inc.
Anna Averling Vice President, Direct Marketing Feed the Children
Alexander Babatunde Diversity and Inclusion Chair (United Outcomes) Sightly
Jared Bengtson NA Marketing Leader IBM Corporation
Susan Bernstein Customer Experience Manager Michelin North America, Inc.
Valentina Bianchi SEMEA Growth Market-Channel Marketing SAS Institute Inc.
Muhammad Fauzan Bin Mohd Din Talent Management Officer SAP Global
Janice Blakeney Customer Experience Manager Integrated Supply Network (ISN)
Jonathan Blaugrund Senior Vice President Client Services Wunderman Thompson
Madalina Bogdan Manager, Training and Advancement DemandLab
Nicole Bohorad North America Retail CX Advisor SAP Global
Gabriela Bonadonna Director - Strategic Marketing & Program Marketing Starkey Hearing Technologies
Rafael Bracero Director of Marketing Strategy MNTN
Bonnie Brannigan VP, Marketing Kalmbach Feeds, Inc.
Kelsey Bucsko Senior Marketing Manager, Campaigns & Content Sephora USA, Inc
Kathleen Burns Sr. UI/UX Designer Zurn Elkay Water Solutions
Simon Calvert Chief Strategy Officer, U.K. gyro
Jill Carter Head of Consumer Experience Cooper Tire & Rubber Company
Natalie Cervantes Project Manager American Water Resources, LLC
Yasmina Chalhoub Strategy and Marketing Innovation Manager Signet Jewelers
Hamish Cheng Coordinator, Business Marketing ANA
Shannon Chisholm Director, Marketing DTCC
Zachary Christopher Visitor Information Specialist Georgia Visitor Information Center - Savannah
Kristin Coco Digital Marketing Campaign Manager Trustmark National Bank
Ebone Cole Account Manager Double Good
Rosalie Collado Account Management Director KPMG LLP
Terrence Crawford Project Coordinator DemandLab
Janice Crisostomo Marketing Manager The Terminix International Co.
Catherine Curry VP/Development Marketing and Guest Experience Marco's Pizza
Jasmine Dadlani   McKinney
Tara Danzig Director, Customer Success Marigold
Oriane De Montravel Global Content Leader Michelin Global
Shalini Desai Director Digital Marketing Republic Services, Inc.
Nicole Devlin SVP, Voice of the Customer Program Director BancorpSouth
Hannah Diddams VP Marketing Insider Inc.
Deborah Dion Content Designer Truist Bank
Tammy Doolittle Manager Popular Bank
Elizabeth Dubow Integrated Campaign Strategy Manager Deloitte
Yana Duman VP, Brand Strategy CertaPro Painters
Ana Eberhard Vice President, Member Experience AvMed
Aly Fernandez Sr Consumer Insights Analyst Bloomin' Brands, Inc.
Megan Ferris Sr. Marketing Manager Upwork
Teresa Gaffney Senior Director of Marketing Children International
Shawn Gasparini Sr. Manager, Business Intelligence (Analytics) Sanofi Consumer Healthcare
Jessica Ginburg Project Lead, CRM Strategy Chick-fil-A, Inc.
David Gisonno NBU Director DAC
Felipe Gonzalez Marketing AutoNation, Inc.
Ann Marie Gothard VP, Global Corporate Media Relations Henry Schein
Cristina Graziano Vice President, National Accounts Taylor Corporation
Kelly Guo Sr Marketing Specialist Newell Rubbermaid Development LLC
Jay Gyuricza General Manager Wunderman Thompson
Nick Hague Head of Growth B2B International
Kevin Harding VP of Customer Experience BNO Inc.
Tech Hartness Business Development Executive Quad
Jeff Haynes Brand Manager of Innovation Cox Communications, Inc.
Claire Henry Internal Communications Program Manager El Camino Health
Alison Herzog Head of Corporate and Partner Marketing Visa Inc.
Antoinette Holford Associate Marketing Specialist AAA Northeast
Shawnda Hollon   DAV
Lee Hsieh Global CRM and Digital Experience Acceleration Lead Johnson & Johnson
Ioana Irina Director of Marketing Architecture, Automation, and Customer Relationship Management HP Inc.
Vanesha Jaiswal Global B2B Integrated Planning Director EssenceMediacom
Duane John Digital and Data Solutions Labcorp
Catherine Jolly Director, CX Strategy EssenceMediacom
Francesca Jones   ICF
Erin Kappers Automation Manager SponsorUnited
Chris Kellen Member Engagement and Experience Manager Be The Match-National Marrow Donor Program
Kay Kerman Customer Content Strategy Children's Health
Stacy Kouba Director, Customer Experience Management Henry Schein, Inc.
Sue Krizman Creative Strategy Leader | Creative Director Creative Director
Sampath Kummam AVP Synchrony Financial
Alyssa Lacoff Senior Events Manager Yahoo! Inc.
Brandi Larkin   BraunAbility
Marie Lee VP of Media and Digital Performance Marketing Princess Cruises
Emily Liang Product Marketing Manager Yahoo! Inc.
Monica Lorusso SVP, Strategy Allen & Gerritsen, Inc.
Joyce Luh Associate Director, Marketing Technology The Clorox Company
Alan Macdonald COO Diamond Marketing Group
Calli Makridis-Beck Customer Experience Program Manager ESL Federal Credit Union
Barbara Maldonado Director, MarCom Strategy and Engagement Caterpillar, Inc.
Mickey Mantas Marketing Director Amazon.com, Inc.
Whitney Massey Internal & Executive Communications Manager Alabama Power Co.
Patricia McCabe Vice President of Marketing Huntington Learning Centers Corp.
Chau Mccullough Director, Web Marketing & Design Lenovo United States Inc.
Andy McDaniel Director of Client Experience Crowe LLP
Briana McElroy   Twitter
Robert McLeod Director, Customer Experience Zebra Technologies Corporation
Duke Merickel Business Development Manager Taylor Corporation
Renata Miskei-Sebok   DemandLab
Heather Montgomery Manager, In-Hotel Digital Guest Experience InterContinental Hotels Group
David Morgan Manager, Business Marketing Practice ANA
Kylie Moskevich Research Professional Westfield Insurance
Ryan Mulloy Head of CX Strategy Allen & Gerritsen, Inc.
Carrie Murphy   Bright Horizons
Christy Nagle Chief Marketing Officer CleanChoice Energy
Anastasia Nairne Senior Principal, Engagement Consultant PMG
Kristin Nice E-Commerce Johnson & Johnson Consumer Products Company
Kelly Nichols Market Insights & Experience Guardian Life Insurance Company of America
Jenny Nicholson   McKinney
Michelle Nielson Marketing Consultant Securian Financial Group, Inc.
Danyel O'Connor EVP Sales & Marketing Good Foods Group, LLC
Michelle Ober Associate Director, Growth Sullivan
Terri Oster VP Marketing Compliance Goldman Sachs & Co.
Lesly Oxley CX Consultant CMFG Life Insurance Company
Dawn Parra Marketing Manager Synchrony Financial
Tracey Pavlishin Global Head, Alumni Engagement Kearney
Kelly Percer   Humana Inc.
Jill Perlberg Vice President Pre-Client Journey Experience, VP Client Marketing Northwestern Mutual
Nilesh Phillips Client Relationship Executive Deloitte
Vince Pimentel Data Analyst Infor
Jaime Polisoto Brand Director FIFCO USA
Devra Prywes Global Head of Marketing & Insight SuperAwesome
Matt Quirk WW Market Strategy & Development Manager Hewlett Packard Enterprise
Anand Rao Chief Marketing & Digital Officer CDW Corporation
Hillary Read VP of Marketing Within
Wendy Reeves Sr. Marketing Specialist SAS
Justin Reinke Vice President Marketing Beko Home Appliances
Kelly Reitnour Field Marketing Manager Key Corp.
Christian Richardson Senior Marketing Manager, Web, Digital Insight
Heather Roche Director of Marketing DemandLab
Julio Rodriguez Associate Director Bristol-Myers Squibb Company
Maria Salesi Retention Manager American Water
Deborah Sanders Lecturer CUNY-Herbert H. Lehman (F&S)
Claudia Sciarretta Analytics Director American Express
Chelsea Sharkey Director, Marketing Data and Analytics American Water Resources, LLC
Aminuddin Shroff Category Sourcing Manager Verizon
Vickie Sims Senior Marketing Manager Trane
Vicky Sparks Senior Manager, Media Procurement and Circulation Strategy W.W. Grainger, Inc.
Charlie Sprinkman Senior Consumer Success Manager Four Sigmatic
Beth Stevens Market Manager, Distribution American National Insurance Company
Chandra Stevens Director, Global Marketing Solutions Microsoft Corporation
Kelia Stueber Digital Marketing Strategist Vanguard Group, Inc.
Kim Stueve Manager, Systems and Marketing Information The Bank of Missouri
Ashlee Tatum-Eckle VP Growth Marketing Edmentum, Inc.
Kasya Taylor Sr Marketing Manager Revenue Marketing HP Inc.
Sheryl Teo CEO Popcorn Growth
Bari Trontz Executive Director, Head of Marketing & External Communications MUFG Investor Services
Rebecca Tyrrell Vice President, Head of Digital Sallie Mae
Mark Van Heijningen   Autodesk, Inc.
Samuele Visentini Product Management (PMT) & Growth Leader Johnson & Johnson Vision Care, Inc.
Kristin Vitek Director of Marketing Prinova USA
Court Wakefield Vice President, Marketing Children's Health
Ze Wang Associate Professor University of Central Florida (F&S)
Erin Weece   Children's Health
Kirsty Wertz VP Synchrony Financial
Rachel Williams Global Franchise Engagement Lead Johnson & Johnson Vision Care
Leah Woodington Customer Relations Specialist, Social Media Outback Steakhouse, Inc.
Ryan Wories Director of Marketing FutureCeuticals
Kimberly Yanni Manager, Project Services DemandLab
Beth Yates Senior Director, Strategic Brand Management BD Becton Dickinson and Company
Dawn Zagorski CRM Manager I U.S. Cellular Corporation
Bill Zengel Senior Vice President ANA
  • Name

    Rob Markey (Co-chairperson)

    Title

    Partner

    COMPANY

    Bain & Company
  • Name

    Katie Ackels

    Title

    VP Marketing

    COMPANY

    Fitness Connection
  • Name

    Amy Alexander

    Title

    Global Vice President of Growth

    COMPANY

    MOI Global
  • Name

    Carmen Allende

    Title

     

    COMPANY

    Gates Corporation
  • Name

    Khristine Anderson

    Title

    Sr Manager, Strategy

    COMPANY

    PepsiCo, Inc.
  • Name

    Anna Averling

    Title

    Vice President, Direct Marketing

    COMPANY

    Feed the Children
  • Name

    Alexander Babatunde

    Title

    Diversity and Inclusion Chair (United Outcomes)

    COMPANY

    Sightly
  • Name

    Jared Bengtson

    Title

    NA Marketing Leader

    COMPANY

    IBM Corporation
  • Name

    Susan Bernstein

    Title

    Customer Experience Manager

    COMPANY

    Michelin North America, Inc.
  • Name

    Valentina Bianchi

    Title

    SEMEA Growth Market-Channel Marketing

    COMPANY

    SAS Institute Inc.
  • Name

    Muhammad Fauzan Bin Mohd Din

    Title

    Talent Management Officer

    COMPANY

    SAP Global
  • Name

    Janice Blakeney

    Title

    Customer Experience Manager

    COMPANY

    Integrated Supply Network (ISN)
  • Name

    Jonathan Blaugrund

    Title

    Senior Vice President Client Services

    COMPANY

    Wunderman Thompson
  • Name

    Madalina Bogdan

    Title

    Manager, Training and Advancement

    COMPANY

    DemandLab
  • Name

    Nicole Bohorad

    Title

    North America Retail CX Advisor

    COMPANY

    SAP Global
  • Name

    Gabriela Bonadonna

    Title

    Director - Strategic Marketing & Program Marketing

    COMPANY

    Starkey Hearing Technologies
  • Name

    Rafael Bracero

    Title

    Director of Marketing Strategy

    COMPANY

    MNTN
  • Name

    Bonnie Brannigan

    Title

    VP, Marketing

    COMPANY

    Kalmbach Feeds, Inc.
  • Name

    Kelsey Bucsko

    Title

    Senior Marketing Manager, Campaigns & Content

    COMPANY

    Sephora USA, Inc
  • Name

    Kathleen Burns

    Title

    Sr. UI/UX Designer

    COMPANY

    Zurn Elkay Water Solutions
  • Name

    Simon Calvert

    Title

    Chief Strategy Officer, U.K.

    COMPANY

    gyro
  • Name

    Jill Carter

    Title

    Head of Consumer Experience

    COMPANY

    Cooper Tire & Rubber Company
  • Name

    Natalie Cervantes

    Title

    Project Manager

    COMPANY

    American Water Resources, LLC
  • Name

    Yasmina Chalhoub

    Title

    Strategy and Marketing Innovation Manager

    COMPANY

    Signet Jewelers
  • Name

    Hamish Cheng

    Title

    Coordinator, Business Marketing

    COMPANY

    ANA
  • Name

    Shannon Chisholm

    Title

    Director, Marketing

    COMPANY

    DTCC
  • Name

    Zachary Christopher

    Title

    Visitor Information Specialist

    COMPANY

    Georgia Visitor Information Center - Savannah
  • Name

    Kristin Coco

    Title

    Digital Marketing Campaign Manager

    COMPANY

    Trustmark National Bank
  • Name

    Ebone Cole

    Title

    Account Manager

    COMPANY

    Double Good
  • Name

    Rosalie Collado

    Title

    Account Management Director

    COMPANY

    KPMG LLP
  • Name

    Terrence Crawford

    Title

    Project Coordinator

    COMPANY

    DemandLab
  • Name

    Janice Crisostomo

    Title

    Marketing Manager

    COMPANY

    The Terminix International Co.
  • Name

    Catherine Curry

    Title

    VP/Development Marketing and Guest Experience

    COMPANY

    Marco's Pizza
  • Name

    Jasmine Dadlani

    Title

     

    COMPANY

    McKinney
  • Name

    Tara Danzig

    Title

    Director, Customer Success

    COMPANY

    Marigold
  • Name

    Oriane De Montravel

    Title

    Global Content Leader

    COMPANY

    Michelin Global
  • Name

    Shalini Desai

    Title

    Director Digital Marketing

    COMPANY

    Republic Services, Inc.
  • Name

    Nicole Devlin

    Title

    SVP, Voice of the Customer Program Director

    COMPANY

    BancorpSouth
  • Name

    Hannah Diddams

    Title

    VP Marketing

    COMPANY

    Insider Inc.
  • Name

    Deborah Dion

    Title

    Content Designer

    COMPANY

    Truist Bank
  • Name

    Tammy Doolittle

    Title

    Manager

    COMPANY

    Popular Bank
  • Name

    Elizabeth Dubow

    Title

    Integrated Campaign Strategy Manager

    COMPANY

    Deloitte
  • Name

    Yana Duman

    Title

    VP, Brand Strategy

    COMPANY

    CertaPro Painters
  • Name

    Ana Eberhard

    Title

    Vice President, Member Experience

    COMPANY

    AvMed
  • Name

    Aly Fernandez

    Title

    Sr Consumer Insights Analyst

    COMPANY

    Bloomin' Brands, Inc.
  • Name

    Megan Ferris

    Title

    Sr. Marketing Manager

    COMPANY

    Upwork
  • Name

    Teresa Gaffney

    Title

    Senior Director of Marketing

    COMPANY

    Children International
  • Name

    Shawn Gasparini

    Title

    Sr. Manager, Business Intelligence (Analytics)

    COMPANY

    Sanofi Consumer Healthcare
  • Name

    Jessica Ginburg

    Title

    Project Lead, CRM Strategy

    COMPANY

    Chick-fil-A, Inc.
  • Name

    David Gisonno

    Title

    NBU Director

    COMPANY

    DAC
  • Name

    Felipe Gonzalez

    Title

    Marketing

    COMPANY

    AutoNation, Inc.
  • Name

    Ann Marie Gothard

    Title

    VP, Global Corporate Media Relations

    COMPANY

    Henry Schein
  • Name

    Cristina Graziano

    Title

    Vice President, National Accounts

    COMPANY

    Taylor Corporation
  • Name

    Kelly Guo

    Title

    Sr Marketing Specialist

    COMPANY

    Newell Rubbermaid Development LLC
  • Name

    Jay Gyuricza

    Title

    General Manager

    COMPANY

    Wunderman Thompson
  • Name

    Nick Hague

    Title

    Head of Growth

    COMPANY

    B2B International
  • Name

    Kevin Harding

    Title

    VP of Customer Experience

    COMPANY

    BNO Inc.
  • Name

    Tech Hartness

    Title

    Business Development Executive

    COMPANY

    Quad
  • Name

    Jeff Haynes

    Title

    Brand Manager of Innovation

    COMPANY

    Cox Communications, Inc.
  • Name

    Claire Henry

    Title

    Internal Communications Program Manager

    COMPANY

    El Camino Health
  • Name

    Alison Herzog

    Title

    Head of Corporate and Partner Marketing

    COMPANY

    Visa Inc.
  • Name

    Antoinette Holford

    Title

    Associate Marketing Specialist

    COMPANY

    AAA Northeast
  • Name

    Shawnda Hollon

    Title

     

    COMPANY

    DAV
  • Name

    Lee Hsieh

    Title

    Global CRM and Digital Experience Acceleration Lead

    COMPANY

    Johnson & Johnson
  • Name

    Ioana Irina

    Title

    Director of Marketing Architecture, Automation, and Customer Relationship Management

    COMPANY

    HP Inc.
  • Name

    Vanesha Jaiswal

    Title

    Global B2B Integrated Planning Director

    COMPANY

    EssenceMediacom
  • Name

    Duane John

    Title

    Digital and Data Solutions

    COMPANY

    Labcorp
  • Name

    Catherine Jolly

    Title

    Director, CX Strategy

    COMPANY

    EssenceMediacom
  • Name

    Francesca Jones

    Title

     

    COMPANY

    ICF
  • Name

    Erin Kappers

    Title

    Automation Manager

    COMPANY

    SponsorUnited
  • Name

    Chris Kellen

    Title

    Member Engagement and Experience Manager

    COMPANY

    Be The Match-National Marrow Donor Program
  • Name

    Kay Kerman

    Title

    Customer Content Strategy

    COMPANY

    Children's Health
  • Name

    Stacy Kouba

    Title

    Director, Customer Experience Management

    COMPANY

    Henry Schein, Inc.
  • Name

    Sue Krizman

    Title

    Creative Strategy Leader | Creative Director

    COMPANY

    Creative Director
  • Name

    Sampath Kummam

    Title

    AVP

    COMPANY

    Synchrony Financial
  • Name

    Alyssa Lacoff

    Title

    Senior Events Manager

    COMPANY

    Yahoo! Inc.
  • Name

    Brandi Larkin

    Title

     

    COMPANY

    BraunAbility
  • Name

    Marie Lee

    Title

    VP of Media and Digital Performance Marketing

    COMPANY

    Princess Cruises
  • Name

    Emily Liang

    Title

    Product Marketing Manager

    COMPANY

    Yahoo! Inc.
  • Name

    Monica Lorusso

    Title

    SVP, Strategy

    COMPANY

    Allen & Gerritsen, Inc.
  • Name

    Joyce Luh

    Title

    Associate Director, Marketing Technology

    COMPANY

    The Clorox Company
  • Name

    Alan Macdonald

    Title

    COO

    COMPANY

    Diamond Marketing Group
  • Name

    Calli Makridis-Beck

    Title

    Customer Experience Program Manager

    COMPANY

    ESL Federal Credit Union
  • Name

    Barbara Maldonado

    Title

    Director, MarCom Strategy and Engagement

    COMPANY

    Caterpillar, Inc.
  • Name

    Mickey Mantas

    Title

    Marketing Director

    COMPANY

    Amazon.com, Inc.
  • Name

    Whitney Massey

    Title

    Internal & Executive Communications Manager

    COMPANY

    Alabama Power Co.
  • Name

    Patricia McCabe

    Title

    Vice President of Marketing

    COMPANY

    Huntington Learning Centers Corp.
  • Name

    Chau Mccullough

    Title

    Director, Web Marketing & Design

    COMPANY

    Lenovo United States Inc.
  • Name

    Andy McDaniel

    Title

    Director of Client Experience

    COMPANY

    Crowe LLP
  • Name

    Briana McElroy

    Title

     

    COMPANY

    Twitter
  • Name

    Robert McLeod

    Title

    Director, Customer Experience

    COMPANY

    Zebra Technologies Corporation
  • Name

    Duke Merickel

    Title

    Business Development Manager

    COMPANY

    Taylor Corporation
  • Name

    Renata Miskei-Sebok

    Title

     

    COMPANY

    DemandLab
  • Name

    Heather Montgomery

    Title

    Manager, In-Hotel Digital Guest Experience

    COMPANY

    InterContinental Hotels Group
  • Name

    David Morgan

    Title

    Manager, Business Marketing Practice

    COMPANY

    ANA
  • Name

    Kylie Moskevich

    Title

    Research Professional

    COMPANY

    Westfield Insurance
  • Name

    Ryan Mulloy

    Title

    Head of CX Strategy

    COMPANY

    Allen & Gerritsen, Inc.
  • Name

    Carrie Murphy

    Title

     

    COMPANY

    Bright Horizons
  • Name

    Christy Nagle

    Title

    Chief Marketing Officer

    COMPANY

    CleanChoice Energy
  • Name

    Anastasia Nairne

    Title

    Senior Principal, Engagement Consultant

    COMPANY

    PMG
  • Name

    Kristin Nice

    Title

    E-Commerce

    COMPANY

    Johnson & Johnson Consumer Products Company
  • Name

    Kelly Nichols

    Title

    Market Insights & Experience

    COMPANY

    Guardian Life Insurance Company of America
  • Name

    Jenny Nicholson

    Title

     

    COMPANY

    McKinney
  • Name

    Michelle Nielson

    Title

    Marketing Consultant

    COMPANY

    Securian Financial Group, Inc.
  • Name

    Danyel O'Connor

    Title

    EVP Sales & Marketing

    COMPANY

    Good Foods Group, LLC
  • Name

    Michelle Ober

    Title

    Associate Director, Growth

    COMPANY

    Sullivan
  • Name

    Terri Oster

    Title

    VP Marketing Compliance

    COMPANY

    Goldman Sachs & Co.
  • Name

    Lesly Oxley

    Title

    CX Consultant

    COMPANY

    CMFG Life Insurance Company
  • Name

    Dawn Parra

    Title

    Marketing Manager

    COMPANY

    Synchrony Financial
  • Name

    Tracey Pavlishin

    Title

    Global Head, Alumni Engagement

    COMPANY

    Kearney
  • Name

    Kelly Percer

    Title

     

    COMPANY

    Humana Inc.
  • Name

    Jill Perlberg

    Title

    Vice President Pre-Client Journey Experience, VP Client Marketing

    COMPANY

    Northwestern Mutual
  • Name

    Nilesh Phillips

    Title

    Client Relationship Executive

    COMPANY

    Deloitte
  • Name

    Vince Pimentel

    Title

    Data Analyst

    COMPANY

    Infor
  • Name

    Jaime Polisoto

    Title

    Brand Director

    COMPANY

    FIFCO USA
  • Name

    Devra Prywes

    Title

    Global Head of Marketing & Insight

    COMPANY

    SuperAwesome
  • Name

    Matt Quirk

    Title

    WW Market Strategy & Development Manager

    COMPANY

    Hewlett Packard Enterprise
  • Name

    Anand Rao

    Title

    Chief Marketing & Digital Officer

    COMPANY

    CDW Corporation
  • Name

    Hillary Read

    Title

    VP of Marketing

    COMPANY

    Within
  • Name

    Wendy Reeves

    Title

    Sr. Marketing Specialist

    COMPANY

    SAS
  • Name

    Justin Reinke

    Title

    Vice President Marketing

    COMPANY

    Beko Home Appliances
  • Name

    Kelly Reitnour

    Title

    Field Marketing Manager

    COMPANY

    Key Corp.
  • Name

    Christian Richardson

    Title

    Senior Marketing Manager, Web, Digital

    COMPANY

    Insight
  • Name

    Heather Roche

    Title

    Director of Marketing

    COMPANY

    DemandLab
  • Name

    Julio Rodriguez

    Title

    Associate Director

    COMPANY

    Bristol-Myers Squibb Company
  • Name

    Maria Salesi

    Title

    Retention Manager

    COMPANY

    American Water
  • Name

    Deborah Sanders

    Title

    Lecturer

    COMPANY

    CUNY-Herbert H. Lehman (F&S)
  • Name

    Claudia Sciarretta

    Title

    Analytics Director

    COMPANY

    American Express
  • Name

    Chelsea Sharkey

    Title

    Director, Marketing Data and Analytics

    COMPANY

    American Water Resources, LLC
  • Name

    Aminuddin Shroff

    Title

    Category Sourcing Manager

    COMPANY

    Verizon
  • Name

    Vickie Sims

    Title

    Senior Marketing Manager

    COMPANY

    Trane
  • Name

    Vicky Sparks

    Title

    Senior Manager, Media Procurement and Circulation Strategy

    COMPANY

    W.W. Grainger, Inc.
  • Name

    Charlie Sprinkman

    Title

    Senior Consumer Success Manager

    COMPANY

    Four Sigmatic
  • Name

    Beth Stevens

    Title

    Market Manager, Distribution

    COMPANY

    American National Insurance Company
  • Name

    Chandra Stevens

    Title

    Director, Global Marketing Solutions

    COMPANY

    Microsoft Corporation
  • Name

    Kelia Stueber

    Title

    Digital Marketing Strategist

    COMPANY

    Vanguard Group, Inc.
  • Name

    Kim Stueve

    Title

    Manager, Systems and Marketing Information

    COMPANY

    The Bank of Missouri
  • Name

    Ashlee Tatum-Eckle

    Title

    VP Growth Marketing

    COMPANY

    Edmentum, Inc.
  • Name

    Kasya Taylor

    Title

    Sr Marketing Manager Revenue Marketing

    COMPANY

    HP Inc.
  • Name

    Sheryl Teo

    Title

    CEO

    COMPANY

    Popcorn Growth
  • Name

    Bari Trontz

    Title

    Executive Director, Head of Marketing & External Communications

    COMPANY

    MUFG Investor Services
  • Name

    Rebecca Tyrrell

    Title

    Vice President, Head of Digital

    COMPANY

    Sallie Mae
  • Name

    Mark Van Heijningen

    Title

     

    COMPANY

    Autodesk, Inc.
  • Name

    Samuele Visentini

    Title

    Product Management (PMT) & Growth Leader

    COMPANY

    Johnson & Johnson Vision Care, Inc.
  • Name

    Kristin Vitek

    Title

    Director of Marketing

    COMPANY

    Prinova USA
  • Name

    Court Wakefield

    Title

    Vice President, Marketing

    COMPANY

    Children's Health
  • Name

    Ze Wang

    Title

    Associate Professor

    COMPANY

    University of Central Florida (F&S)
  • Name

    Erin Weece

    Title

     

    COMPANY

    Children's Health
  • Name

    Kirsty Wertz

    Title

    VP

    COMPANY

    Synchrony Financial
  • Name

    Rachel Williams

    Title

    Global Franchise Engagement Lead

    COMPANY

    Johnson & Johnson Vision Care
  • Name

    Leah Woodington

    Title

    Customer Relations Specialist, Social Media

    COMPANY

    Outback Steakhouse, Inc.
  • Name

    Ryan Wories

    Title

    Director of Marketing

    COMPANY

    FutureCeuticals
  • Name

    Kimberly Yanni

    Title

    Manager, Project Services

    COMPANY

    DemandLab
  • Name

    Beth Yates

    Title

    Senior Director, Strategic Brand Management

    COMPANY

    BD Becton Dickinson and Company
  • Name

    Dawn Zagorski

    Title

    CRM Manager I

    COMPANY

    U.S. Cellular Corporation
  • Name

    Bill Zengel

    Title

    Senior Vice President

    COMPANY

    ANA