Effective Writing for Business (Half Day)
(Half-Day Workshop)
Workshop Description
Good business writing is simple, clear, and direct. It talks to audiences in their own voice. But what does that mean in today’s multi-generational marketplace, where nearly a third of us learned English as a second language? How do you drop the bad habits of a lifetime (including what we learned in school) and find an authentic voice that works across different platforms, generations, and needs?
We’ll address it all—including the latest AI writing and grammar software. You’ll learn about different styles and voices, dive into “speaking like your audience,” and review actual examples of how major corporations are moving to a more customer-friendly voice. We’ll build on what you already know and give you additional tools to stay in tune with your customers and markets and turn your “corporate speak” into meaningful customer engagement.
This is a deep topic so this workshop covers the essentials. You will learn about the key aspects you need to know to develop effective communications both internally and to your customers. And we’ll give you a dozen tips, techniques, and hacks you can use to improve everyone’s writing—immediately!
Who Is This Workshop For?
As the new rules of messaging continue to evolve and new writing software becomes available, everyone in your marketing group — from the actual writers to your marketers, strategists, and senior management — needs to understand how customers are engaging with brands and communicating about them. Equally important, everyone needs to learn the new rules of speaking to your customers.
Workshop Benefits
The benefits of attending this workshop fall under the following key drivers of growth: improving marketing effectiveness, increasing marketing efficiencies, and improving employee alignment and collaboration.
After attending this workshop, participants will be equipped to:
Improve marketing effectiveness by:
- Delivering your message clearly and directly
- Putting customer benefits in the front of your message
- Capturing and communicating your company’s voice
- Having a clear understanding of the ways marketing communication is changing
Increase marketing efficiency by:
- Reducing inconsistencies in brand messaging
- Saying more with less
- Understanding the power of editing
Improve employee alignment and collaboration by:
- Showing all team members how to communicate in the same voice
- Reduce the number of rewrites, revisions, and spontaneous “strategy discussions”
- Bringing everyone into the same conversation
Download the full agenda here
Faculty:
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Steve Lance
Three-time Emmy Award winner Steve Lance is Creative Director and Chief Operating Officer at PS Insights, an ANA faculty member, author, and executive AI-enhanced writing coach who helps marketers and creative teams strengthen messaging, collaboration, and business impact.
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