Can Generative AI Level the Marketing Field for SMBs?
Small- and medium-sized businesses are on a major learning curve as they ramp up investments in artificial intelligence
A growing number of small- and medium-sized businesses (SMBs) are betting on generative AI and hoping to reap the benefits. But the technology is still evolving and prone to occasional "hallucinations" and inconsistent output. SMB marketers should start to experiment with employee-facing applications, rather than customer-facing use cases, to reduce the risk of negatively affecting revenue as they iron out any bugs.
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