B2B Marketers Own the Customer Journey, Now What? | ANA

B2B Marketers Own the Customer Journey, Now What?

A recent study shows an expanded set of responsibilities are making marketers' jobs more complex

As B2B buyers increasingly migrate to online venues, they avoid the interactions that once gave salespeople an edge in customer knowledge. More than ever, B2B brands must rely on marketers to fuel growth, but are companies up for the challenge?