Comprehensive CRM and Database Marketing (Two Day Workshop)

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Seats are limited and confirmation of attendance will be required in advance of the session. Please note that this workshop lasts two days

 

Download the full benefits here

 

DAY 1

  • Setting the Stage (15 min)
  • CRM and Database Marketing: Overview (30 min)
  • Strategies to Solve Key Business and Marketing Challenges (45 min)
  • Break (15 min)
  • What Marketers Need to Know About Their Database (90 min)
  • Lunch (60 min)
  • Break (15 min)
  • Creating Winning Campaigns and Contact Strategies (60 min)
  • Evaluating Campaign and Business Success (45 min)

DAY 2

  • Mining the Database with Advanced Analytics (10 min)
  • Understanding the Base Through Profiling (20 min)
  • Identifying Segments Within the Database (60 min)
  • Break (15 min) 
  • Predictive Modeling to Enhance Targeted Marketing (120 min)
  • Lunch (60 min)
  • Using Association and Sequences to Optimize Bundles, Offers and Placement (20 min)
  • Break (15 min)
  • Leveraging Customer Lifetime Value to Drive Strategic Decisions (60 min)
  • Putting it all Together (45 min)

Instructors