How BMO Reduced Attrition, Increased Revenue, and Helped Customers Make Real Financial Progress | REGGIE Awards | Active ANA Awards Programs | Case Studies | All MKC Content | ANA

How BMO Reduced Attrition, Increased Revenue, and Helped Customers Make Real Financial Progress

Rather than persuading customers to use their credit card through traditional promotional offers, Bank of Montreal (BMO) created a program to better understand their needs and match them with a personalized card transfer offer.