An Industry Perspective on Performance Evaluations, KPIs, and Compensation | Event Recaps | All MKC Content | ANA

An Industry Perspective on Performance Evaluations, KPIs, and Compensation

In 2022, Decideware and the World Federation of Advertisers (WFA) conducted a research study exploring industry perceptions on performance evaluations, KPIs, and compensation. It finds that neither agencies nor clients are fully satisfied with current KPIs to measure agency performance and relationship health.