Navigating Complexity Is Hard — Talking About It Doesn’t Have to Be | Knowledge Partners | All MKC Content | ANA

Navigating Complexity Is Hard — Talking About It Doesn’t Have to Be

Recent research reveals consumers don’t clearly understand what brands are doing around diversity, equity, and inclusion (DE&I). If companies simplified their approach by bringing clarity and consistency to what they do as well as how they communicate, the research suggests consumers would reward them.