Playbooks & Tools
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Design Thinking Empathy Map Quick Win
Quick Wins January 1, 2026This practical, easy-to-use Design Thinking Empathy Map Template helps you map out your customer’s thoughts, emotions, and experiences to uncover pain points and opportunities.
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Develop Customer Centricity CRM Best Practices Guide
Tools January 1, 2026This guide provides practical advice for adopting a customer-centric business strategy.
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Develop Leaders with Succession Planning
Tools January 1, 2026A guide to help you develop leaders internally through succession planning.
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Develop Your Team's Strategic Skill Set
Tools January 1, 2026A guide to help you educate and develop your staff in order to improve their skill set.
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Developing a Marketing Analytics Process Guide
Tools January 1, 2026A guide to help you develop a marketing analytics process within your company.
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Digital Marketing Best Practices Report
Tools January 1, 2026Read this best practices report to learn how Digital Marketing has evolved and how to implement Digital Marketing functions within your company.
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Digital Marketing Framework
Tools January 1, 2026Use this digital marketing framework to define the activities required to successfully create, plan, and execute a digital marketing program.
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Digital Marketing Maturity Model
Tools January 1, 2026Our Digital Marketing Maturity Model was designed to help organizations with a roadmap for improving their Digital Marketing capabilities.
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Digital Marketing Roles Matrix
Tools January 1, 2026A roles matrix to help you organize your Digital Marketing efforts.
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Digital Marketing Solutions Matrix
Tools January 1, 2026Use this matrix to obtain info about key Digital Marketing vendors.
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Director of Customer Experience Job Description
Tools January 1, 2026A template to quickly document the role and responsibilities for the Director of Customer Experience position.
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Director of Product Management Job Description
Tools January 1, 2026A template to quickly document the role and responsibilities for this position.
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Director of Sales Enablement Job Description
Tools January 1, 2026A template to quickly document the role and responsibilities for this position.
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Director Sales Support Job Description
Tools January 1, 2026A template to quickly document the role and responsibilities for this position.
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Distributor Metrics Dashboard
Tools January 1, 2026Use this template to track metrics related to your distributors.
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Documenting Sales Call Opportunities
Tools January 1, 2026A guide to help you increase profitability by documenting all of your sales call opportunities.
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Driving Online Community Adoption
Tools January 1, 2026A guide to help you understand how to drive online community adoption.
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Driving SEO with Press Releases
Tools January 1, 2026This How-To Guide will explain how press releases can boost SEO efforts, how to write press releases for SEO, the pros and cons of doing so and conclude with an action plan on using press releases in your SEO efforts.
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Driving Value with Marketing Automation Best Practices Guide
Tools January 1, 2026Use this guide to understand what level of maturity your organization is at with marketing automation and how you can drive value with more advanced uses of your marketing automation system.
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Due Diligence Checklist
Tools January 1, 2026We created the Due Diligence Checklist to ensure your company does not miss anything during an acquisition.
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