The Next Generation of Measurement: Integrating Customer and Experience Measurement and Analytics Throughout Your Organization | Event Recaps | All MKC Content | ANA

The Next Generation of Measurement: Integrating Customer and Experience Measurement and Analytics Throughout Your Organization

MetLife's Michelle Froah outlined how her brand has embraced an “outcomes mindset” and updated its approach to marketing measurement to more closely link brand and business outcomes, which has earned the marketing team more trust throughout the organization.