Chief Brand Officer Keynote: Why Marketing Must Inspire Growth

Michael Fanuele, chief brand officer at Shake Shack, challenged marketers to move beyond process-driven thinking and rediscover the power of inspiration, emotion, and creativity as drivers of growth

At the 2026 ANA Advertising Financial Management Conference, Michael Fanuele, chief brand officer at Shake Shack, argued that marketing's growth challenges stem less from operational inefficiencies and more from a lack of inspiration. He explained why passion, emotion, creativity, and bold ambition remain essential for driving business results.