Beyond Transaction Data: Wendy’s Playbook to Earn Relationships with Hispanic Consumers | Conference Session Videos | Event Video | All MKC Content | ANA

Beyond Transaction Data: Wendy’s Playbook to Earn Relationships with Hispanic Consumers

In this video, Wendy's Global CMO Carl Loredo discussed how his Cuban roots and multicultural marketing background drove the iconic QSR to embrace a challenger mindset and play the game differently — going beyond transaction data and passive listening to see consumers as individuals.