Consumer Versus Customer: A Paradigm Shift for Data in CPG | Conference Session Videos | Event Video | All MKC Content | ANA

Consumer Versus Customer: A Paradigm Shift for Data in CPG

In this video, Josh Blacksmith, senior director of global consumer relationships and engagement at Kimberly-Clark, the CPG company behind brands that include Huggies and Kleenex, shared key ways that data ownership is under pressure and highlighted examples of where this creates tension in the CPG business model.