Generative AI: Resources | Content Packages | Marketing Knowledge Center | ANA

Generative AI: Resources

Generative AI (gen AI) is a game-changer and disruptor. From ideation to image creation to testing capabilities, the ability for generative AI to enhance processes is almost endless. For many companies and marketing teams, this evolving technology can help teams become more agile, creative, scalable, and data-driven. 

According to ANA's AI Glossary, generative AI is "the field of artificial intelligence that focuses on creating new content based on existing data. For a CRM system, generative AI can be used to create a range of helpful outputs, from writing personalized marketing content, to generating synthetic data to test new features or strategies. For customers it means better and more targeted marketing content, which helps them get exactly the information they need and more. For marketing teams it means faster builds for marketing campaigns and sales motions, plus the ability to test out multiple strategies across synthetic data sets and optimize them before anything goes live."

Below are resources aimed to help you better utilize generative AI while also understanding the ethical and legal implications.

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