Industry Insights
-
Transcending the Transaction: Resurrecting Customer Experience Post-COVID
Leading Edge September 19, 2021Digital Experience and Marketing Technology Executive Shiva Mirhosseini shared her thoughts on how COVID-19 disrupted the health care industry, what organizations are doing to harness that disruption, and what it all means for marketers.
view -
B2 Awards Showcase How Brands Responded to the Pandemic
Leading Edge September 10, 2021The last 18 months of pandemic-afflicted business have thrust a variety of challenges upon brands. Perhaps the most central of which has been how to pivot from being just a seller of products or services to being a partner to customers in crisis response.
view -
6 Companies Successfully Marketing to Diverse Families
Leading Edge August 24, 2021Families are diverse. What a family needs and wants is both universal and unique: All parents and kids want and need is to feel a sense of belonging, a community to be part of and to feel supported by—besides having basic necessities met seamlessly.
view -
Role of Self-Regulation in the Direct Mail Space
Ethics Issue Alerts August 23, 2021Building consumer trust and brand trust is vital! ANA offers key guidance and a robust toolkit to help meet the needs of consumers and manage your direct mail campaigns.
view -
ANA In-House Agency Fact Book — 2021
Leading Edge August 13, 2021The ANA In-House Agency Fact Book highlights the structure, capabilities, and operations of in-house agencies at ANA corporate member companies.
view -
The Most Important Marketing Tool You’re Overlooking: Social Listening
Leading Edge July 30, 2021Yes, we’ve all heard about centralizing data and creative assets or importance of turning data analysis into actionable insights, but what many marketers overlook in these processes is social listening.
view -
Role of Self-Regulation in the Digital Ad Space
Ethics Issue Alerts July 1, 2021Technological advancements, big-tech privacy moves, regulatory and legislative changes continue to shape the digital advertising landscape. ANA, DAA, and PRAM offer committees, guidance, principles, and other resources to help your company stay abreast of these issues.
view -
This Company Supports Sustainability and Drives Business Growth by Recycling Clothing
Leading Edge June 17, 2021The fashion industry is quietly the second largest polluter in the world after the oil industry. It accounts for 10 percent of global carbon emissions, generating more carbon than international flights and maritime shipping combined. With more consumers demanding that brands be socially and environmentally responsible, more and more fashion brands are participating in the circular fashion industry.
view -
How ANA's Marketer-Led Initiative Is Reinventing Cross-Media Measurement
Leading Edge June 16, 2021Despite efforts from marketers, agencies, measurement vendors, and media partners, increasingly complex consumer media behaviors have outgrown the current media measurement ecosystem. In an effort to solve for this, the ANA, ISBA, and WFA have convened a global collaboration of marketers, platforms, and vendors to create the global/common components of a new measurement blueprint.
view -
5 Groundbreaking LGBTQ+ Campaigns
Leading Edge June 2, 2021Being inclusive doesn’t just mean making ads to appease people, but authentically connecting to pain points and issues that real people face.
view -
Dark Patterns and Ethical Marketing Practices
Ethics Issue Alerts May 29, 2021Dark patterns are defined as web design tricks some companies use to intentionally confuse and take advantage of consumers — i.e., pop-ups with tiny X’s that make a window hard to close and subscriptions with hidden fees that a person cannot cancel without making a lengthy customer service call.
view -
How Electric Vehicle Charging Stations Can Drive Business Growth for Retailers
Leading Edge May 24, 2021The electric vehicle (EV) trend is here to stay. More consumers are choosing electric vehicles as consumers grow more cognizant of their carbon footprint. EVs play a critical role in fighting climate change.
view -
The Rise of Corporate Cancel Culture: What Brands Can Do
Leading Edge May 6, 2021With the normalization and use of social media in the lives of people from all backgrounds, both consumers and companies are affected by the cancel culture. With social media giving a platform to all, people freely share their opinions; when it comes to how consumers feel about brands, they aren’t shy to share how they feel, good and bad.
view -
2021 B2B Marketing Conference Event Recap
Leading Edge April 26, 2021The most memorable takeaways and quotes from the 2021 B2B Marketing Conference that took place in March.
view -
Ad Council's Playbook to Get Everyone Vaccinated Is Amazing
Leading Edge April 19, 2021The Ad Council and the COVID Collaborative are leading a movement to educate people in the U.S. and encourage people getting the COVID-19 vaccines.
view -
Budweiser and Lyft Launch Giveaways for People Who Get COVID-19 Vaccine
Leading Edge April 19, 2021As a way to incentivize people receiving the COVID-19 vaccines, companies are doing giveaways if someone can prove they were vaccinated (such as showing their vaccination card). For brands, it raises awareness while also promoting the importance of public health.
view -
Leveraging Influencers to Advance Brand Purpose
Leading Edge April 14, 2021When brands turn to influencers to promote their products and services, they know how important it is to find ones who share a natural affinity with them; this is perhaps even more true when the brand turns to the influencer not just for a review of their wares, but as a partner in advancing a brand purpose. In these cases, even a hint of inauthenticity can poison the effort.
view -
Activating a Purpose Program Playbook
Leading Edge April 13, 2021For purpose to resonate as real, endure over time, and yield results, it must start deep within an organization, from the beliefs of employees and the manifestation of an engaged corporate culture to the tangible benefits delivered by products or services. Purpose must also be the key criterion by which a company assesses all its actions and consequences for every stakeholder. Activating a Purpose Program, a new playbook from the ANA Center for Brand Purpose, provides the guidance marketers need to create meaningful and purposeful marketing initiatives.
view -
Driving the Purpose Process
Leading Edge April 13, 2021In chapter one of the playbook Activating a Purpose Program, learn how a range of companies in varying industry segments authentically drove the purpose process within their organizations and even across the world.
view -
Making Purpose a Priority
Leading Edge April 13, 2021In chapter two of the playbook Activating a Purpose Program, learn how companies are engaging with customers who seek to engage with brands that help them reach their goals and align directly with causes they support.
view