In-House Agency Committee, West Coast Chapter
The In-House Agency Committee, West Coast Chapter is for client-side marketers that manage the creative and/or operations of their in-house agency, including other in-house marketing work. Those interested in starting an in-house agency or learning more about in-house marketing also are welcome to participate.
While the external agency can be a crucial marketing partner, many client-side marketers look internally to meet their creative and advertising needs. Some in-house agencies are full-service inclusive of account and project management support. Other in-house agencies may only specialize on particular capabilities, such as social media, programmatic, or video production. This committee provides a forum for education, networking, and discussion that helps elevate individuals in their respective organizations, as well as advance the role in-house agencies play throughout the industry.
This committee helps program the ANA In-House Agency Conference, which will next be hosted May 14-16, 2024 at the Omni La Costa Resort & Spa in Carlsbad, Calif.
Contact the ANA staff managing the In-House Agency Committee:
Discussion Topics:
- Bringing services in-house
- Developing and retaining talent (e.g. training, performance evaluations, sourcing talent)
- Digital asset and media management (e.g. rights management)
- Elements of a great creative/assignment brief
- Future of in-house agencies (where do we see our agencies going, how to prepare, forward looking/future state)
- Getting great creative from your in-house agency
- In-house agency management models (e.g. organization, capabilities, House of Brands vs Branded House, billing)
- In-house tools & technology
- Leveraging new marketing technology and channels
- Managing staff and culture (e.g. DEI, staffing models, fostering innovation)
- Measuring performance
- Operational process (e.g. scope of work, work prioritization, capacity)
- Partnering with external agencies
- Selling your in-house agency internally
The ANA also offers these national and regional chapters of the In-House Agency Committee:
The In-House Agency Committee, West Coast Chapter is open to all client-side marketer members.
Resources
- ANA In-House Excellence Awards
In-house marketing and advertising has come a long way in the past few years. Gone are the days when in-house marketing teams were only tapped for quick and inexpensive work. Today, in-house teams lead creative and media strategy, produce broadcast-quality commercials, and drive business results for their brands, among many other capabilities. The ANA In-House Excellence Awards features multiple categories to showcase the most creative, strategic, and growth-driving marketing and advertising created by any type of in-house team dynamic.
We are now accepting entries for the 2024 ANA In-House Excellence Awards! Submit your award-worthy work by February 9, 2024. Click here to learn more about this year's awards program. - Presentations and recaps from the 2023 ANA In-House Agency Conference
Thought Leadership
- The Continued Rise of the In-House Agency (May 2023)
This ANA study concludes that the number of marketers with in-house agencies has grown substantially and workloads for those agencies are increasing. In-house agencies provide a range of services, including strategy, creative for traditional media, creative for digital media, and media planning/buying. Services that have grown significantly in recent years are content marketing, creative strategy, data/marketing analytics, media strategy, programmatic media and social media. - In-House Agency Fact Book (Updated January 2023)
The ANA In-House Agency Fact Book is comprised of some of the best client-side marketer in-house agencies in the world. The ANA In-House Agency Fact Book highlights the structure, capabilities, and operations of in-house agencies at ANA client-side member companies. The fact book serves as a reference point for other in-house agencies and those looking to learn more or start their own in-house agency. Each fact sheet explores an in-house agency's capabilities, organizational chart (where provided), and other key data points. - Managing In-House Agency Creative Content and Legal Concerns (July 2019)
ANA partnered with the Boston Consulting Group and Reed Smith to understand the top concerns in-house agencies have for both creative content development and legal issues. This study identifies four primary issues in-house agencies have with creative content development: attracting top-tier in-house agency talent, keeping in-house agency talent energized, applying key marketing processes, and having healthy creative tension. Further, 16 legal issues were identified related to in-house agency work. This study also provides strategies to address the concerns.
| Name | Title | Company |
|---|---|---|
| Jessica Cipolla-Tario (Chairperson) | Vice President, Global Creative Services | Sony Interactive Entertainment |
| Derek Baker | Partner- Media, Data & Technology | PwC |
| Lance Barnhart | Content Manager | MGM Resorts International |
| Laura Bauer | Associate Creative Director | Align Technology, Inc. |
| Scott BERCHMAN | VP, Marketing and Creative Operations | EXOS |
| Sara Beresford | Director, Media | Four Seasons Hotels Ltd. |
| Monique Birkeli | Director | Chick-fil-A, Inc. |
| Terri Bowers | Senior Group Manager Supplier Social Equity Team | Microsoft Corporation |
| Melissa Bush | Director, Creative Operations | Starbucks Corporation |
| Michelle Clark | Senior Director, Creative | E & J Gallo Winery |
| Patti Cocciolo | Global Account Director | Cisco Systems, Inc. |
| Lauren Connley | VP Global Creative Services | The Gorilla Glue Company |
| Rick Corteville | Executive Lead, Global Media COE - NA / LATAM | Lenovo United States Inc. |
| Darrell Credeur | Creative Director/Art Director | Align Technology, Inc. |
| Allison Crompton | Senior Graphic Designer | Sekisui House Residential Holdings |
| Hizuru Cruz | Creative Services Manager | Lucile Packard Children's Hospital Stanford |
| Justin Curtis | Executive Creative Director | Chevron Corporation |
| Ryan Dahlheim | Managing Art Director | Robert Half International |
| Rosario Del Castillo | Lead Design Execution Manager | Nestlé USA |
| Corey Dill | Director, Marketing Operations | Stanford Health Care |
| Nuno Duarte Silva | Senior Manager, Content Strategy | Herbalife International of America, Inc. |
| Megan Evans | Studio Manager | E & J Gallo Winery |
| Kamille Franchomme | Senior Brand Creative | Qdoba Restaurant Corporation |
| Kelly Freitas | Vice President, Marketing Shared Services | Vision Service Plan, Inc. |
| Christina Garrity | Sourcing Manager | T-Mobile USA, Inc. |
| Andrea Gereffi | Manger, Print Production | Yamaha Corporation of America |
| Lisa Gildehaus | Sr Director, North America Studio Mgmt & Production | Nike, Inc. |
| Garin Granata | Director, Publishing Division | The Church of Jesus Christ of Latter-day Saints |
| Matt Griffin | Senior Manager, Integrated Channels & Creative | Chevron Corporation |
| Susan Hallock | Chief Marketing Officer | PennyMac Loan Services, LLC |
| Lisa Henry | US Regional MarCom Director | W.L. Gore & Associates, Inc. |
| Suhaila Hobba | Global Head of Digital | Amazon XCM |
| Lori Hobson | Senior Vice President, Managing Director | The Wonderful Company |
| Amy Hutchinson | Brand and Creative Manager | TruStage |
| Kim Inglis | Manager Integrated Marketing | Stater Bros. |
| Eric Jackson | Vice President, Creative | Tractor Supply Company |
| Steve Jeong | Design Manager | Foster Farms |
| Robert Kalmbach | Creative Director | Vision Service Plan, Inc. |
| Scott Kane | Marketing Sourcing | Intuitive Surgical, Inc. |
| John Kim | Sr. Project Manager, Content | Experian |
| Stuart Kirby | Director, Consumer and Lifestyle Marketing | E & J Gallo Winery |
| Phuong Kress | Associate Director | The Clorox Company |
| Jackie Lackenbacher | VP, Graphic and Web Designer | LightStream |
| Brandon Larson | Senior Manager, Brand Strategy | Microsoft Corporation |
| STEPHANIE LAUFFENBURGER | Global Sourcing Category Lead - Sales & Marketing | Amgen Inc. |
| Stephnee Leathers | Senior Director, Creative Services | |
| Steve Leiken | Graphic Designer | Yamaha Corporation of America |
| Daren Levis | Senior Director of Brand Advertising | Experian Consumer Services |
| Helen Lin | Vice President Business Operations | Wizards of the Coast |
| Kelly Lindsay | Creative Development Manager | T-Mobile USA, Inc. |
| Kerri Martin | Chief Electrofier, The Electro Creative Workshop | The Clorox Company |
| Candace McCullom | VP, Integrated Marketing - Diverse Segment Campaign Leader | Wells Fargo & Co. |
| Amanda Mellen | Senior Director, ID8 Account Management & Operations | Gen Digital, Inc. |
| Todd Miller | In-House Agency Builder & CCO | CCO/ECD |
| Federico Mojica | Senior Program Manager | Herbalife International of America, Inc. |
| Erin Moriwaki | Sr. Product and Development Manager | AT&T Inc. |
| Samantha Needham | Sr. Director/Global Web Strategy and Growth | SurveyMonkey |
| Kay Ng | Associate Director, Consumer Marketing | Align Technology, Inc. |
| MaryBeth Omness | Director, Digital Marketing | Crowe LLP |
| Terri Oster | VP Marketing Compliance | Goldman Sachs & Co. |
| Mayra Perez | Sr. Marketing Specialist | City of Hope |
| Rebecca Pollock | Global Head of Brand | Logitech |
| Francesca Prada | ACD/Lead Multimedia and Video Production/IHA | Wells Fargo & Co. |
| Denise Proulx | Manager, Advertising and Promotion | Farm Credit Canada |
| Kathryn Redekop | Director, Global Production | Gen Digital, Inc. |
| Jason Reigel | Sr. Manager, Technology Sourcing | T-Mobile USA, Inc. |
| Jennifer Reimer | Agency Relations Manager | Wells Fargo & Co. |
| Ana Romero | Sr. Manager - Marketing PMO & Ops | Americas Marketing | MiniMed |
| Andrea Rothmuller | Sr. Marketing Manager | 3 Day Blinds, Inc. |
| Karen Russo | Account Director | The Clorox Company |
| Heather Scherman | Director, Integrated Marketing | Clif Bar & Company |
| Laurie Schiada | Associate Vice President, Brand Management | Hive In-House Agency Leader | Humana Inc. |
| Zach Schrader | Sr. Marketing Analyst | Insight |
| Jeannette Schwarz | Project Manager, Creative | Align Technology, Inc. |
| Prateek Shrivastava | Head of Marketing | InnerGroup |
| Clifford Singontiko | Creative Lead | Farmers Insurance Group, Inc. |
| Jacki Sturkie | Public Relations Communications | E & J Gallo Winery |
| Megan Stöhr | Associate Brand Creative Director, Design Strategy | Dell Technologies |
| Vinny Tafoya | Production Supervisor | SanMar |
| Jack Teuber | CEO | Teuber Creative |
| Noel True | Director, Multimedia | Kaiser Permanente |
| Heidi Tuneberg | Consultant | Makers Inc. |
| Paul Valenzano | Director of Technology | The Wonderful Company |
| Lisa Varcela Boli | Senior Manager Video and Design | Logitech |
| Lauri Vela | Founder & Principal | Vela Strategy Collective |
| Mabel Velazquez | Media Strategy & Planning | NBA |
| Steve Weeks | Director, Media Strategy and Planning | Adobe Systems Inc. |
| Bryan Wessel | SVP of media and data strategy | Sony Pictures Entertainment - (SS&P) |
-
Name
Jessica Cipolla-Tario (Chairperson)Title
Vice President, Global Creative ServicesCOMPANY
Sony Interactive Entertainment -
Name
Derek BakerTitle
Partner- Media, Data & TechnologyCOMPANY
PwC -
Name
Lance BarnhartTitle
Content ManagerCOMPANY
MGM Resorts International -
Name
Laura BauerTitle
Associate Creative DirectorCOMPANY
Align Technology, Inc. -
Name
Scott BERCHMANTitle
VP, Marketing and Creative OperationsCOMPANY
EXOS -
Name
Sara BeresfordTitle
Director, MediaCOMPANY
Four Seasons Hotels Ltd. -
Name
Monique BirkeliTitle
DirectorCOMPANY
Chick-fil-A, Inc. -
Name
Terri BowersTitle
Senior Group Manager Supplier Social Equity TeamCOMPANY
Microsoft Corporation -
Name
Melissa BushTitle
Director, Creative OperationsCOMPANY
Starbucks Corporation -
Name
Michelle ClarkTitle
Senior Director, CreativeCOMPANY
E & J Gallo Winery -
Name
Patti CoccioloTitle
Global Account DirectorCOMPANY
Cisco Systems, Inc. -
Name
Lauren ConnleyTitle
VP Global Creative ServicesCOMPANY
The Gorilla Glue Company -
Name
Rick CortevilleTitle
Executive Lead, Global Media COE - NA / LATAMCOMPANY
Lenovo United States Inc. -
Name
Darrell CredeurTitle
Creative Director/Art DirectorCOMPANY
Align Technology, Inc. -
Name
Allison CromptonTitle
Senior Graphic DesignerCOMPANY
Sekisui House Residential Holdings -
Name
Hizuru CruzTitle
Creative Services ManagerCOMPANY
Lucile Packard Children's Hospital Stanford -
Name
Justin CurtisTitle
Executive Creative DirectorCOMPANY
Chevron Corporation -
Name
Ryan DahlheimTitle
Managing Art DirectorCOMPANY
Robert Half International -
Name
Rosario Del CastilloTitle
Lead Design Execution ManagerCOMPANY
Nestlé USA -
Name
Corey DillTitle
Director, Marketing OperationsCOMPANY
Stanford Health Care -
Name
Nuno Duarte SilvaTitle
Senior Manager, Content StrategyCOMPANY
Herbalife International of America, Inc. -
Name
Megan EvansTitle
Studio ManagerCOMPANY
E & J Gallo Winery -
Name
Kamille FranchommeTitle
Senior Brand CreativeCOMPANY
Qdoba Restaurant Corporation -
Name
Kelly FreitasTitle
Vice President, Marketing Shared ServicesCOMPANY
Vision Service Plan, Inc. -
Name
Christina GarrityTitle
Sourcing ManagerCOMPANY
T-Mobile USA, Inc. -
Name
Andrea GereffiTitle
Manger, Print ProductionCOMPANY
Yamaha Corporation of America -
Name
Lisa GildehausTitle
Sr Director, North America Studio Mgmt & ProductionCOMPANY
Nike, Inc. -
Name
Garin GranataTitle
Director, Publishing DivisionCOMPANY
The Church of Jesus Christ of Latter-day Saints -
Name
Matt GriffinTitle
Senior Manager, Integrated Channels & CreativeCOMPANY
Chevron Corporation -
Name
Susan HallockTitle
Chief Marketing OfficerCOMPANY
PennyMac Loan Services, LLC -
Name
Lisa HenryTitle
US Regional MarCom DirectorCOMPANY
W.L. Gore & Associates, Inc. -
Name
Suhaila HobbaTitle
Global Head of DigitalCOMPANY
Amazon XCM -
Name
Lori HobsonTitle
Senior Vice President, Managing DirectorCOMPANY
The Wonderful Company -
Name
Amy HutchinsonTitle
Brand and Creative ManagerCOMPANY
TruStage -
Name
Kim InglisTitle
Manager Integrated MarketingCOMPANY
Stater Bros. -
Name
Eric JacksonTitle
Vice President, CreativeCOMPANY
Tractor Supply Company -
Name
Steve JeongTitle
Design ManagerCOMPANY
Foster Farms -
Name
Robert KalmbachTitle
Creative DirectorCOMPANY
Vision Service Plan, Inc. -
Name
Scott KaneTitle
Marketing SourcingCOMPANY
Intuitive Surgical, Inc. -
Name
John KimTitle
Sr. Project Manager, ContentCOMPANY
Experian -
Name
Stuart KirbyTitle
Director, Consumer and Lifestyle MarketingCOMPANY
E & J Gallo Winery -
Name
Phuong KressTitle
Associate DirectorCOMPANY
The Clorox Company -
Name
Jackie LackenbacherTitle
VP, Graphic and Web DesignerCOMPANY
LightStream -
Name
Brandon LarsonTitle
Senior Manager, Brand StrategyCOMPANY
Microsoft Corporation -
Name
STEPHANIE LAUFFENBURGERTitle
Global Sourcing Category Lead - Sales & MarketingCOMPANY
Amgen Inc. -
Name
Stephnee LeathersTitle
Senior Director, Creative ServicesCOMPANY
-
Name
Steve LeikenTitle
Graphic DesignerCOMPANY
Yamaha Corporation of America -
Name
Daren LevisTitle
Senior Director of Brand AdvertisingCOMPANY
Experian Consumer Services -
Name
Helen LinTitle
Vice President Business OperationsCOMPANY
Wizards of the Coast -
Name
Kelly LindsayTitle
Creative Development ManagerCOMPANY
T-Mobile USA, Inc. -
Name
Kerri MartinTitle
Chief Electrofier, The Electro Creative WorkshopCOMPANY
The Clorox Company -
Name
Candace McCullomTitle
VP, Integrated Marketing - Diverse Segment Campaign LeaderCOMPANY
Wells Fargo & Co. -
Name
Amanda MellenTitle
Senior Director, ID8 Account Management & OperationsCOMPANY
Gen Digital, Inc. -
Name
Todd MillerTitle
In-House Agency Builder & CCOCOMPANY
CCO/ECD -
Name
Federico MojicaTitle
Senior Program ManagerCOMPANY
Herbalife International of America, Inc. -
Name
Erin MoriwakiTitle
Sr. Product and Development ManagerCOMPANY
AT&T Inc. -
Name
Samantha NeedhamTitle
Sr. Director/Global Web Strategy and GrowthCOMPANY
SurveyMonkey -
Name
Kay NgTitle
Associate Director, Consumer MarketingCOMPANY
Align Technology, Inc. -
Name
MaryBeth OmnessTitle
Director, Digital MarketingCOMPANY
Crowe LLP -
Name
Terri OsterTitle
VP Marketing ComplianceCOMPANY
Goldman Sachs & Co. -
Name
Mayra PerezTitle
Sr. Marketing SpecialistCOMPANY
City of Hope -
Name
Rebecca PollockTitle
Global Head of BrandCOMPANY
Logitech -
Name
Francesca PradaTitle
ACD/Lead Multimedia and Video Production/IHACOMPANY
Wells Fargo & Co. -
Name
Denise ProulxTitle
Manager, Advertising and PromotionCOMPANY
Farm Credit Canada -
Name
Kathryn RedekopTitle
Director, Global ProductionCOMPANY
Gen Digital, Inc. -
Name
Jason ReigelTitle
Sr. Manager, Technology SourcingCOMPANY
T-Mobile USA, Inc. -
Name
Jennifer ReimerTitle
Agency Relations ManagerCOMPANY
Wells Fargo & Co. -
Name
Ana RomeroTitle
Sr. Manager - Marketing PMO & Ops | Americas MarketingCOMPANY
MiniMed -
Name
Andrea RothmullerTitle
Sr. Marketing ManagerCOMPANY
3 Day Blinds, Inc. -
Name
Karen RussoTitle
Account DirectorCOMPANY
The Clorox Company -
Name
Heather SchermanTitle
Director, Integrated MarketingCOMPANY
Clif Bar & Company -
Name
Laurie SchiadaTitle
Associate Vice President, Brand Management | Hive In-House Agency LeaderCOMPANY
Humana Inc. -
Name
Zach SchraderTitle
Sr. Marketing AnalystCOMPANY
Insight -
Name
Jeannette SchwarzTitle
Project Manager, CreativeCOMPANY
Align Technology, Inc. -
Name
Prateek ShrivastavaTitle
Head of MarketingCOMPANY
InnerGroup -
Name
Clifford SingontikoTitle
Creative LeadCOMPANY
Farmers Insurance Group, Inc. -
Name
Jacki SturkieTitle
Public Relations CommunicationsCOMPANY
E & J Gallo Winery -
Name
Megan StöhrTitle
Associate Brand Creative Director, Design StrategyCOMPANY
Dell Technologies -
Name
Vinny TafoyaTitle
Production SupervisorCOMPANY
SanMar -
Name
Jack TeuberTitle
CEOCOMPANY
Teuber Creative -
Name
Noel TrueTitle
Director, MultimediaCOMPANY
Kaiser Permanente -
Name
Heidi TunebergTitle
ConsultantCOMPANY
Makers Inc. -
Name
Paul ValenzanoTitle
Director of TechnologyCOMPANY
The Wonderful Company -
Name
Lisa Varcela BoliTitle
Senior Manager Video and DesignCOMPANY
Logitech -
Name
Lauri VelaTitle
Founder & PrincipalCOMPANY
Vela Strategy Collective -
Name
Mabel VelazquezTitle
Media Strategy & PlanningCOMPANY
NBA -
Name
Steve WeeksTitle
Director, Media Strategy and PlanningCOMPANY
Adobe Systems Inc. -
Name
Bryan WesselTitle
SVP of media and data strategyCOMPANY
Sony Pictures Entertainment - (SS&P)

