Telcos, Personalization, and the Missing Millions | Knowledge Partners | All MKC Content | ANA

Telcos, Personalization, and the Missing Millions

This report by Intent HQ explores how telecommunications companies (telcos) are underutilizing customer data for marketing, potentially missing out on millions in revenue. The analytic platform fielded a survey of marketers, revealing a disconnect between customer expectations and how operators are currently using data, suggesting a significant opportunity for improvement.