Why Hershey Sometimes Lets Its Procurement Team Play "Bad Cop" When Working with Agency Partners | Podcast Clips | Video Shorts | All MKC Content | ANA

Why Hershey Sometimes Lets Its Procurement Team Play "Bad Cop" When Working with Agency Partners

The Hershey Company’s Sherry Ulsh explains why her brand deploys a “good cop/bad cop” approach, of sorts, to assist with agency relationship management, sometimes allowing the marketing procurement side to deliver bad news or a tough message to the agency.